Community Manager

2 weeks ago


Pune, India Jeeva AI Full time

Please note: This is an on site position in Kharadi, Pune.

Timings: 6:30 PM - 3:30 AM

Remote/Hybrid options are not available


Notice Period - Immediate joiners or those with a maximum notice period of 30 days are preferred.


We’re a fast-growing AI startup with a fast-paced, ambitious culture. Our team often works long hours (at times 12 hours a day, 6 days a week), similar to other high-growth tech companies. If you thrive in this kind of environment, we’d love to hear from you


About Jeeva.AI


Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals.


Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo.


As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techstars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence.


Role & Responsibilities:


  • Design and execute the overall community strategy aligned with company goals, brand tone, and customer lifecycle in individual capacity.
  • Lead community growth initiatives across platforms (Slack, LinkedIn, Telegram, Discord, Reddit, etc.), ensuring sustained engagement
  • Cultivate relationships with power users and advocates, creating ambassador and champion programs to scale organic influence
  • Host and moderate virtual events, including AMAs, webinars, product launches, and community showcases
  • Collaborate closely with marketing, product, and support to integrate community into customer onboarding, education, feedback loops, and content strategy
  • Monitor and moderate discussions, ensuring a safe, respectful, and inclusive space across all channels
  • Develop and report on community KPIs, such as engagement rate, retention, sentiment, and support deflection
  • Turn user feedback into insights, proactively sharing them with product and leadership teams to influence roadmap and improve customer experience


What you bring:


  • 5+ years of proven experience in community management, social engagement, or customer marketing—preferably in B2C/PLG/SAAS based companies
  • Demonstrated success in building and scaling communities from scratch or growing an early-stage user base
  • Strong command of online community tools (e.g., Discourse, Slack, Discord, Telegram, Circle, Common Room) and CRM/marketing tools (e.g., HubSpot, Intercom, Notion)
  • Excellent written and verbal communication skills, with the ability to tailor voice and tone to different audiences
  • A user-first mindset with high empathy and the ability to build trust and advocacy
  • Comfort with data, reporting, and community health metrics


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