
Community Manager
2 weeks ago
Please note: This is an on site position in Kharadi, Pune.
Timings: 6:30 PM - 3:30 AM
Remote/Hybrid options are not available
Notice Period - Immediate joiners or those with a maximum notice period of 30 days are preferred.
We’re a fast-growing AI startup with a fast-paced, ambitious culture. Our team often works long hours (at times 12 hours a day, 6 days a week), similar to other high-growth tech companies. If you thrive in this kind of environment, we’d love to hear from you
About Jeeva.AI
Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals.
Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo.
As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techstars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence.
Role & Responsibilities:
- Design and execute the overall community strategy aligned with company goals, brand tone, and customer lifecycle in individual capacity.
- Lead community growth initiatives across platforms (Slack, LinkedIn, Telegram, Discord, Reddit, etc.), ensuring sustained engagement
- Cultivate relationships with power users and advocates, creating ambassador and champion programs to scale organic influence
- Host and moderate virtual events, including AMAs, webinars, product launches, and community showcases
- Collaborate closely with marketing, product, and support to integrate community into customer onboarding, education, feedback loops, and content strategy
- Monitor and moderate discussions, ensuring a safe, respectful, and inclusive space across all channels
- Develop and report on community KPIs, such as engagement rate, retention, sentiment, and support deflection
- Turn user feedback into insights, proactively sharing them with product and leadership teams to influence roadmap and improve customer experience
What you bring:
- 5+ years of proven experience in community management, social engagement, or customer marketing—preferably in B2C/PLG/SAAS based companies
- Demonstrated success in building and scaling communities from scratch or growing an early-stage user base
- Strong command of online community tools (e.g., Discourse, Slack, Discord, Telegram, Circle, Common Room) and CRM/marketing tools (e.g., HubSpot, Intercom, Notion)
- Excellent written and verbal communication skills, with the ability to tailor voice and tone to different audiences
- A user-first mindset with high empathy and the ability to build trust and advocacy
- Comfort with data, reporting, and community health metrics
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