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Teleperformance - Manager - Risk & Compliance
4 weeks ago
Key Responsibilities
Risk Management Frameworks:
- Develop, implement, and maintain robust enterprise risk management (ERM) frameworks tailored to the financial industry.
- Conduct comprehensive risk assessments (operational, strategic, financial, regulatory, reputational, cyber) to identify potential threats and vulnerabilities.
- Monitor key risk indicators (KRIs) and develop appropriate mitigation strategies and action plans.
Regulatory Compliance:
- Ensure the organization's adherence to relevant financial regulations, industry standards, and internal policies (e.G , RBI guidelines, SEBI regulations, AML/CFT, KYC, SOX compliance).
- Stay abreast of changes in the regulatory landscape and proactively advise on necessary adjustments to policies, procedures, and systems.
- Manage and coordinate regulatory audits and examinations, ensuring timely and accurate responses.
Policy Development & Implementation:
- Develop, review, and update internal risk and compliance policies, procedures, and controls.
- Ensure these policies are effectively communicated and embedded across all relevant business units.
Stakeholder Engagement & Reporting:
- Collaborate closely with various internal departments, including Legal, Internal Audit, IT, Operations, and Business Units, to integrate risk and compliance considerations.
- Prepare and present comprehensive risk and compliance reports to senior management and relevant committees.
- Foster a strong, risk-aware, and compliance-driven culture through training and awareness programs.
Incident Management:
- Assist in the investigation and reporting of compliance breaches or risk incidents, recommending corrective actions.
- Ensure lessons learned from incidents are integrated into ongoing risk management processes.
Qualifications & Skills:
- Experience: 6-7 years of progressive experience in risk management, compliance, or internal audit roles, specifically within the finance domain.
- Education: Bachelor's degree in Finance, Business Administration, Law, Accounting, or a related field.
- Professional certifications (e.g, FRM, CAMS, CISA, relevant industry-specific compliance certifications) are highly preferred.
Domain Expertise:
- Strong understanding of financial products, services, and operational processes.
- In-depth knowledge of key financial regulations (e.g, RBI, SEBI) and compliance frameworks relevant to India.
- Familiarity with Enterprise Risk Management (ERM) principles and methodologies (e.g, COSO).
Technical Skills:
- Proficiency in conducting risk assessments and developing mitigation plans.
- Experience with regulatory reporting and dealing with regulatory bodies.
- Knowledge of IT compliance, cyber risk, and data privacy regulations (e.g, GDPR, if applicable).
Soft Skills:
- Excellent analytical, problem-solving, and decision-making abilities.
- Strong written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences.
- High level of integrity, ethical conduct, and discretion.
- Ability to work independently, manage multiple priorities, and collaborate effectively within a team
