Client Servicing Executive

2 months ago


Gurugram, India Cog Culture Full time

About Cog Culture:

We are a full-service marketing communications agency with a decade-long experience in transforming ideas into impactful brand narratives. With a dynamic team of over 100 skilled professionals, we have excelled across diverse sectors, earning recognition as the No.1 Independent Integrated Agency at the Goafest Creative Abby Awards and as the Design Agency of the Year 2023. Internationally, our achievements include winning Gold in Brand Design Identity and Live Events at the Golden Award of Montreux 2023. On the digital front, our B2B Fintech Campaign has been honored with the Brand Equity Digiplus Award, Afaqs Digies Digital Awards, and E4m Prime Time Awards. Our commitment lies in crafting compelling stories through creativity, innovation, and strategic thinking.


Role Summary:

From storyboards to sales drives Account Executive - Client Servicing is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing Executive is often the clients’ primary point of contact and ensures client satisfaction with the organization's product or service. One who connects the agency’s creative efforts with that of the advertiser’s need on Social Media, Search Engine Marketing (SEM), and Display Advertising. Email Marketing, Affiliate Marketing, Google Ad words & more. One who does not shy away from brainstorming on both the edges of work. One who makes sure the requirements are met in a timely and service-oriented manner.


Responsibilities:

• Customer-centric: Must seek, process, and execute client requests and product orders.

• Go to Person: Must have all answers to queries regarding products/ services, and processes and direct them to the account manager if required.

• Pro at Functionality: Must assist clients in using the products and services and keep them updated about new features launched.

• Coordinator: Must coordinate with internal teams to ensure timely fulfillment of product orders/ services, maintain trackers, reports for client interaction, product/ service usage, etc. Collect feedback and resolve client complaints.


Qualifications:

• Great communication, presentation, and client servicing skills

• Excellent time management and organizational skills

• Proactive and a self-starter

• Strategic thinking

• Good understanding of social media marketing



  • Gurugram, India Cog Culture Full time

    About Cog Culture: We are a full-service marketing communications agency with a decade-long experience in transforming ideas into impactful brand narratives. With a dynamic team of over 100 skilled professionals, we have excelled across diverse sectors, earning recognition as the No.1 Independent Integrated Agency at the Goafest Creative Abby Awards and as...


  • Gurugram, India Cog Culture Full time

    About Cog Culture: We are a full-service marketing communications agency with a decade-long experience in transforming ideas into impactful brand narratives. With a dynamic team of over 100 skilled professionals, we have excelled across diverse sectors, earning recognition as the No.1 Independent Integrated Agency at the Goafest Creative Abby Awards and as...


  • Gurugram, Haryana, India Ramit Batra Photography & Films Full time

    **Client Servicing Executive Job Description** We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates...


  • Gurugram, Haryana, India Adworth Media Pvt Ltd Full time

    **JOB DESCRIPTION** **About Company**:Adworth Media is a fresh and innovative advertising agency dealing in various medias of promotion namely Radio, Outdoor, Inflight Branding, Creative designing and Television advertising. We have developed and successfully executed media plans for numerous brands. We have a track record of best service and timely...


  • Gurugram, India NIIT Full time

    About NIITNIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and...


  • Gurugram, India NIIT Full time

    About NIITNIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and...


  • Gurugram, India NIIT Full time

    About NIIT NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and...


  • Gurugram, India Tagglabs Experiential Private Limited Full time

    We are seeking a dedicated Client Service Executive to join our team. In this role, you will be responsible for providing exceptional service to our clients while supporting basic project management tasks. The ideal candidate will have excellent communication skills, basic technical knowledge, and be proficient in Microsoft Excel and PowerPoint. What...


  • Gurugram, Haryana, India Creative Cuddle Full time

    **Role Summary**: **Job Title**: Executive - Client Servicing (Digital) **Location**: Gurugram **Experience**: From 1 to 3 years of client servicing experience in digital marketing agencies, integrated ad agencies, mainstream advertising, new media, marketing, creative or similar roles within mainline or digital agencies. (_**Experience from other...


  • Gurugram, India Axponent Full time

    Company DescriptionAxponent is a digital marketing company based in Gurugram. We specialize in helping brands acquire high LTV (Lifetime Value) users and boost their overall performance. Our services include strategic planning, campaign management, and data analytics, enabling our clients to achieve their business goals through effective digital marketing...


  • Gurugram, India Axponent Full time

    Company Description Axponent is a digital marketing company based in Gurugram. We specialize in helping brands acquire high LTV (Lifetime Value) users and boost their overall performance. Our services include strategic planning, campaign management, and data analytics, enabling our clients to achieve their business goals through effective digital marketing...


  • Gurugram, India Tagglabs Experiential Private Limited Full time

    We are seeking adedicated Client Service Executive to join our team. In this roleyou will be responsible for providing exceptional service to ourclients while supporting basic project management tasks. The idealcandidate will have excellent communication skills basic technicalknowledge and be proficient in Microsoft Excel andPowerPoint.Whatyou lldo Serve...


  • Gurugram, Haryana, India AFFRISE MEDIA Full time

    **Executive - Client Servicing** **Location - Gurgaon** **Full Time, On-Site** **Experience - 0-1 year** **Company Description - **AFFRISE MEDIA** **is a distinguished affiliate network based in India, renowned for its global reach and expertise in executing highly effective performance and ROI-driven advertising campaigns across both desktop and mobile...


  • Gurugram, India Tagglabs Experiential Private Limited Full time

    Job DescriptionWe are seeking a dedicated Client Service Executive to join our team. In this role, you will be responsible for providing exceptional service to our clients while supporting basic project management tasks. The ideal candidate will have excellent communication skills, basic technical knowledge, and be proficient in Microsoft Excel and...


  • Gurugram, Haryana, India Caterspoint Futuristic Foods Full time

    **Company Description** Caterspoint is a food delivery service located in New Delhi, offering hand-crafted comfort food made from innovative and guilt-free products, all delivered straight to our customers' doors. We are looking for a professional who can join our team as a customer support executive and provide assistance with product and service...


  • Gurugram, Haryana, India Satin Neo Dimensions Pvt. Ltd. Full time

    We are looking for a Client Servicing Executive. To interact on day to day basis with large retail brands like Nike, Addidas, Cinepolis, Pantaloons, Nykaa etc who are part of our client portfolio for business oppurtunities. **Responsibilities** - Capture brand guidelines - Manage day to day communication - Align production with factory on the client order...

  • Account Executive

    2 months ago


    Gurugram, India Interactive Avenues Full time

    Client Servicing: Account Executive/Sr. ExecutiveSeniority Level: Entry Level (1-3 Years)Job Function: Advertising, Client ServicingEmployment Type: Full TimeJob descriptionPosition SummaryWe are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist. The Account Executive is responsible for managing an account...

  • Account Executive

    2 months ago


    Gurugram, India Interactive Avenues Full time

    Client Servicing: Account Executive/Sr. Executive Seniority Level: Entry Level (1-3 Years) Job Function : Advertising, Client Servicing Employment Type: Full Time Job description Position Summary We are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist. The Account Executive is responsible for...

  • Account Executive

    2 months ago


    Gurugram, India Interactive Avenues Full time

    Client Servicing: Account Executive/Sr. ExecutiveSeniority Level: Entry Level (1-3 Years)Job Function: Advertising, Client ServicingEmployment Type: Full TimeJob descriptionPosition SummaryWe are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Specialist. The Account Executive is responsible for managing an account...


  • Gurugram, Haryana, India GAINERS INDIA Full time

    Key Responsibilities: Client Communication: 1.Act as the main point of contact for clients, providing prompt and professional responses to inquiries. 2.Understand client requirements and translate them into clear and actionable briefs for the internal team. 3.Ensure all client communications are documented and tracked effectively. 4.Event...