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Manager - Application Delivery and Support (Non -SAP)

2 months ago

Solapur, India Unistanz Software Private Limited Full time

Company Description:


We, Unistanz Software Private Limited - a Mumbai based Software Product and IT Services company serving industry leading customers across numerous domains and technology platforms.


Visit www.unistanz.com for additional details


We are hiring Manager - Application Delivery and Support( Non - SAP) for leading real estate industry. Having experience in Salesforce CRM or any other CRM is mandatory.


*Only immediate to 30 days joiners apply on hr@unistanz.com


Working days: Mon to Fri


Client Location: Andheri, Mumbai


Position: Manager - Application Delivery and Support (Non - SAP)


Experience - 4 to 7 years


JOB PROFILE: Manager -- Application Delivery and Support (Non - SAP)


KEY SYSTEMS / TECHNOLOGIES USED:  


  • Salesforce (Sales, Service and Marketing Cloud).
  • Salesforce integrated with SAP (SD and FICO Modules), 
  • Analytics Solutions (Power BI) 
  • CTI (Ozonetel) integrated with Salesforce.
  • ORM
  • Property Management Solutions 
  • Loyalty Management Solutions
  • HR SaaS platform (Zing HR being used currently) 
  • Chatbots
  • Robotic Process Automation
  • Web Technology


ROLE DESCRIPTION:


  • Envision and lead development & execution of Technology and Digital projects in the organization.
  • As a Manager of Application Delivery and Support (Non-SAP), take the end to end responsibility for technology initiatives for business from conceptualization to delivery. 
  • End-to-end project planning & implementation from scope management to activity sequencing, effort & cost estimation, risk analysis to quality management etc.
  • Draw up a delivery calendar for the year for various functions based on business priorities and ensure the projects and initiatives are delivered on time in full and within stipulated budgets.
  • Design migration strategy, integration strategy and master data strategy for various developments. 
  • Ensure optimal IT solutions by engaging with the outsourced team. 
  • Ensure complete project documentation and validate documentation done by internal as well as outsourced team.
  • Devise policies and processes and ensure that processes are conducted in accordance with the set guidelines & regulations.


Generic Profile:

  • Excellent communication and project management skills.
  • Strong leadership and analytical skills.
  • Understand intricacies of business processes with attention to detail.
  • Methodical in work practices, adherence to procedures and documentation is highly required.
  • Good influencing skills.


Educational/Professional Qualification 

  • Postgraduate or Graduate with 4 to 7 years of relevant experience
  • Hands-on experience in Salesforce CRM/ Or any CRM is a must. Knowledge about other technologies mentioned and especially with SAP will be a great advantage. 
  • Should have implementation / support experience for at least a couple of Salesforce projects.
  • Appraised of the latest trends in technology. Ability to translate the same to suit organizational requirements.
  • PMP certification is preferred.


Reporting to: Head – Application Delivery and Support