Jira Lead

2 weeks ago


Bengaluru, India Steadfast IT Consulting Full time

Key Responsibilities:

- JIRA Administration: Oversee the configuration, customization, and maintenance of JIRA projects, workflows, fields, screens, and permissions.

- Process Optimization: Collaborate with stakeholders to understand requirements and implement best practices to optimize JIRA workflows and processes.

- Training and Support: Provide guidance and training to team members on JIRA best practices, usage, and troubleshooting.

- Integration Management: Manage integrations between JIRA and other tools in our tech stack, such as Confluence, Bitbucket, and Jenkins.

- Reporting and Analytics: Develop and maintain JIRA dashboards and reports to provide insights into project progress, team performance, and key metrics.

- Governance and Compliance: Ensure adherence to governance policies, security standards, and compliance requirements within the JIRA environment.

- Continuous Improvement: Proactively identify opportunities for improvement and lead initiatives to enhance the effectiveness and efficiency of JIRA usage.

- Vendor Management: Liaise with Atlassian support and other third-party vendors as needed to troubleshoot issues and implement solutions.

- Team Collaboration: Work closely with cross-functional teams including developers, QA engineers, product managers, and scrum masters to align JIRA usage with Agile principles and project goals.

- Documentation: Maintain comprehensive documentation of JIRA configurations, processes, and procedures.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Minimum 3-5 years of experience in JIRA administration and configuration.

- Proficiency in administering Atlassian tools such as JIRA, Confluence, and Bitbucket.

- Strong understanding of Agile methodologies and experience working in Agile environments.

- Excellent communication and interpersonal skills with the ability to effectively collaborate with diverse teams.

- Proven ability to analyze complex problems, propose solutions, and drive initiatives to completion.

- Experience with scripting languages (e.g., Groovy, Python) for automation and customization is a plus.

- Atlassian certification (e.g., JIRA Administrator) is desirable.

(ref:hirist.tech)
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