ServiceNow ITOM Developer

6 days ago

New Delhi, India Tata Consultancy Services Full time

Skill- ServiceNow ITOM DeveloperLocation -PAN INDIAExp- 5 Year to 14 YearKey Responsibilities:- Design & Implementation: - Lead the design, implementation, and optimization of ServiceNow ITOM modules such as Discovery, CMDB, Service Mapping, Event Management, and Orchestration. - Customize and configure patterns, probes, sensors, and discovery schedules. - Integrate cloud platforms (AWS, Azure, GCP) with ServiceNow ITOM for enhanced visibility and automation1.- Client Engagement & Solutioning: - Conduct workshops to gather requirements and define ITOM architecture. - Translate business needs into scalable ServiceNow solutions. - Deliver Proof of Concept (PoC) and Proof of Value (PoV) engagements. - Development & Integration: - Perform hands-on development and configuration. - Ensure seamless integration with other ServiceNow modules and third-party tools. - Maintain deep knowledge of ServiceNow capabilities and constraints2.- Testing & Deployment: - Plan and coordinate testing phases. - Lead test remediation cycles and ensure quality assurance. - Mentorship & Leadership: - Provide technical mentoring to junior developers. - Act as a subject matter expert in executive briefings and marketing events.Required Skills & Qualifications:- 5–10+ years of IT experience, with strong ServiceNow background. - Hands-on experience with ITOM modules (Discovery, CMDB, Event Management, etc.). - Strong scripting skills (JavaScript, Glide). - Experience with cloud integrations (AWS, Azure, GCP). - CIS-ITOM certification is highly preferred. - Additional certifications in ITSM, HRSD, or IRM are a plus

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