Client Relations Specialist

4 days ago

New Delhi, India Reventum Full time

Company: ReventumClient Relationship Executive (USA - Night Shift Process)Location: Madhapur, HyderabadShift: Monday to Friday, 7:00 PM – 4:00 AM ISTPlease read the job details before applying for this opportunity.Should be comfortable travelling to office everyday on own vehicle/Rapido/Uber or shift to near walkable distance PGs/Hostel/Flatmates on own.Apply directly on Linkedin or send in your resume at hr@reventumsolutions.com - WhatsApp our team at +91-9030894887 for setting up interviews.Customer Success Executive / Client Relationship Executive / Client CoordinatorWe are looking for a Client Relationship Executive who will act as the primary point of contact between our clients and internal teams. The ideal candidate will be responsible for maintaining strong client relationships, ensuring client satisfaction, and supporting the successful execution of deliverables.Key Responsibilities:Serve as the primary liaison between clients and the company.Build and maintain long-term relationships with clients by understanding their needs and ensuring timely resolution of issues.Coordinate with internal departments to ensure seamless service delivery.Monitor client accounts to identify and address potential risks or opportunities for growth.Maintain accurate client information and documentation in CRM systems.Provide regular updates and reports on client interactions and project statuses.Handle client escalations with professionalism and efficiency.Contribute to process improvements that enhance the client experience.Required Skills & Qualifications:Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.2-5 years of experience in client relationship management, customer success, or account coordination (preferably in an international or B2B environment).Excellent communication and interpersonal skills (both verbal and written).Strong problem-solving abilities and attention to detail.Proficiency in MS Office Suite like word, excel & powerpointWillingness to work night shifts (US Process) from the office.Apply directly on Linkedin or send in your resume at hr@reventumsolutions.com - WhatsApp our team at +91-9030894887 for setting up interviews.

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