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Gurugram, Haryana, India, IN AVSAR Full timeJob Title: Key Account Executive Location: JMD Megapolis, Sector 48, Gurgaon Job Type: Full-Time Salary Range: Up to ₹6 LPA (Based on Experience) Notice Period: Immediate Joiner'sJob Summary:The Key Account Executive will serve as the single point of contact (SPOC) for one or multiple key client accounts. The role involves day-to-day coordination, client...
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Gurugram, India iOL Full timeLocation: Gurgaon, India (on-site) Work Hours: 10:30 AM – 7:30 PM (Mon–Fri), weekends off About iOL: iOL is a global travel-tech company with 25 years of experience, 120 team members across 12 countries, and over thousands of clients. We build modern digital solutions that simplify distribution, payments, and operations for the travel and hospitality...
Key Account Executive
4 weeks ago
Job Title: Key Account Executive Location: JMD Megapolis, Sector 48, Gurgaon Job Type: Full-Time Salary Range: Up to ₹6 LPA (Based on Experience) Notice Period: Immediate Joiner‘sJob Summary:The Key Account Executive will serve as the single point of contact (SPOC) for one or multiple key client accounts. The role involves day-to-day coordination, client communication, data analysis, and ensuring smooth service delivery. The candidate must be proactive, client-focused, and strong in Excel, MIS, and reporting.Key Roles & Responsibilities:Client Management & Coordination:Act as the whole-sole SPOC for assigned client accounts.Maintain regular communication with clients to understand requirements, expectations, and feedback.Build and nurture long-term client relationships to drive client satisfaction and retention.Coordinate internally with operations, recruitment, payroll, and management teams for seamless delivery.Requirement Handling & Service Delivery:Understand client manpower requirements and ensure timely fulfilment.Track daily/weekly/monthly deployments and ensure closure of open requirements.Monitor service performance and take corrective measures wherever required.Handle escalations and ensure timely resolution.Reporting, MIS & Analytics:Prepare daily, weekly, and monthly MIS reports for clients and management.Track key metrics such as deployment status, productivity, attendance, and attrition.Use Excel and analytics to identify trends, gaps, and business opportunities.Maintain accurate dashboards, trackers, and performance reports.Business Growth & Account Development:Identify opportunities for revenue enhancement and additional service offerings.Forecast upcoming client requirements and plan resources accordingly.Maintain strong client engagement to ensure account stability and growth.Operational Excellence:Coordinate with the internal HR and recruitment team for smooth onboarding.Ensure compliance documents and reports are submitted on time.Maintain discipline, professionalism, and timely communication.Skills & Competencies:Technical SkillsStrong hands-on experience with MS Excel (VLOOKUP, Pivot Table, MIS Reporting).Ability to work with dashboards, trackers, and analytics.Understanding of HR operations, recruitment processes, and manpower deployment (preferred).Soft SkillsExcellent verbal and written communication.Strong client handling and relationship management.Good analytical and problem-solving skills.Ability to prioritize tasks and manage multiple accounts effectively.Qualification & ExperienceGraduate / Post Graduate in any field.Experience: 0–3+ years in Key Account Management, HR Operations, Client Servicing, or MIS roles.Experience in staffing/recruitment/HR service industry preferred (but not mandatory).
