HyperVerge - Senior Solution Architect - Mobile Environments

4 weeks ago

Bengaluru, India HyperVerge Full time

Solution Design and Technology Adoption : - Become an expert on HyperVerges APIs, SDKs, and platform, and how to best integrate them into client systems.- Own and drive relationships with external technical stakeholders from engineers to CTOs to translate business objectives into solutions.- Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs- Work hand-in-hand with HyperVerges Sales team to develop proof of concept applications, present technical demonstrations, and help customers make the most of HyperVerge products- Discover new problems which the customer has and increase adoption of HyperVerge technology wherever and Delivery :- Provide technical leadership and guidance to our users while they are building their HyperVerge integrations- Utilize technical acumen to drive high-quality integrations while accelerating time-to-go-live- Create technical content (sample code, demos, etc.) to show customers how to implement specific use cases or best practices- Conduct POCs to ensure that the products meet the clients requirements- Be the single technical point of contact for our customers and act as an escalation point to drive resolution in a timely, proactive of the Customer : - Act as a customer advocate internally by sharing feedback with product and engineering teams.- Identify product gaps or enhancements based on real-world use cases and suggest Competence Building :- Continuously improve your skills in communication, influence, problem-solving, and client management.- Maintain composure in high-pressure situations and guide customers through resolution paths.- Document learnings and build internal knowledge repositories to enable : Calm through Tough Situations :- Under critical situations faced by the client, maintain calm and works towards resolving the issues faced- Does not let the client make wrong decisions and acts on correcting the decisions as soon as he is and Problem Solving Skills :- High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful conclusions from it- Strong attention to detail - does not let important details slip through the : - Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs- Enthusiastic about learning and trying new approaches, best practices, and Communicator :- Excellent communication and presentation skills- Can inspire a team to pursue a course of action- Is honest in communications and reporting; isn't afraid to voice his/her opinion or deliver bad Qualifications :- Bachelors or Masters degree in Computer Science, Engineering, or a related technical field.- 3+ years of experience in a customer-facing technical role (solutions engineering, pre-sales, or consulting).- Prior experience in software development is a strong differentiator and can set you apart.- Experience working with APIs, mobile environments (Android, iOS, Flutter, React Native), cloud or on-premise platforms, or identity/KYC solutions is a plus.- Vietnamese candidate with excellent written and spoken English.- Comfortable working in a fast-paced, global startup environment (ref:hirist.tech)

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