MS CRM BA

4 weeks ago


New Delhi, India Tech Mahindra Full time

Title: Business Analyst - MS CRM Experience: 7 - 12 years Offshore Location: Any TechM (Bangalore/Chennai/Hyderabad/Pune)- For Initial day till Visa Processing time. Domain: Banking only Job Location: Dubai Notice Period: Immediate JoinerJob Description:Business Analysis: Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365 capabilities with business objectives.Requirements Gathering: Lead structured workshops and interviews to capture and validate business and functional requirements. Proven track record delivering Microsoft Dynamics 365 CE and F&O implementations, ideally in a Financial Services Regulator or in companies that they regulate. Deep experience on CE/CRM projects which amounts to approx. 75% of overall project scope Strong understanding of regulatory processes, financial systems, and reporting requirements. Solution Design: Collaborate with technical teams and vendors to shape solutions using Dynamics 365 CE & F&O modules and Power Platform tools like (Power Apps, Power Automate, Power BI) and Dataverse Expertise in configuration of Dynamics modules, workflows, forms, and integrations. Skilled in Fit/Gap analysis, stakeholder facilitation, and user training. Documentation: Produce clear and complete Functional Specification Documents (FSDs), user stories, Business Process diagrams and workflows. Gap Analysis: Identify process or system gaps and recommend optimized solutions and configurations. Delivery Oversight: Support configuration, testing (including UAT), training, and change management across the project lifecycle.


  • MS Dynamics CRM

    2 weeks ago


    New Delhi, India YASH Technologies Full time

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  • MS Dynamics CRM

    4 weeks ago


    New Delhi, India YASH Technologies Full time

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  • MS Dynamics CRM

    2 weeks ago


    New Delhi, India YASH Technologies Full time

    At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.Primary skill: Microsoft Dynamics(CRM)(Bangalore & Hyderabad & Pune)Job Description: 6+...


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    New Delhi, India ITC Infotech Full time

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    New Delhi, India Tata Consultancy Services Full time

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    New Delhi, India CIRCOR International, Inc. Full time

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    New Delhi, India CIRCOR International, Inc. Full time

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    Delhi, India Runmap Infotech Private Ltd. Full time

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