CRM Manager
2 weeks ago
BUSINESS: CIRCOR Industrial LOCATION: Mumbai DIRECT REPORTING: Sr. Manager Data Analytics FUNCTIONAL REPORTING: Commercial ExcellencePOSITION DETAILS Position Summary Position Title:CRM Manager The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to manage customer relationships, enhance customer satisfaction with key focus on delivering value to the customers in terms of Commercial Excellence. Principal Activities(in order of importance) CRM Strategy and Execution: Design and implement CRM Strategies to Drive Customer Satisfaction and enhance User experience Lead or participate in worldwide, cross-functional teams to address business or systems issues relevant to CRMSystem Configuration: Configure CRM as per agreed strategy and drive to accelerate its usage across business Driving continuous improvement in CRM related processes from quote to cash Modify existing approval process (Commercial DOA) workflow as per proposed changes Responsible for Master Data Management (MDM) within CRM and connected systems / tools Identify opportunities to enhance current processes after thorough understanding of existing processes and toolset usedSystem Management: Administer and Optimize CRM platform (e.g. MS Dynamics) Ensure data accuracy, segmentation, and integration with ERP and other systems Train and support internal teams on CRM usage and best practices Become single point of contact and super-user / admin for CRM.Customer Data & Insights: Analyze Customer Data to identify Trends, behaviors, and opportunities. Develop or implement Dashboards / visualizations within dynamics for Sales Leaders, Product Line Managers, Sales Managers, Market Managers, Finance Teams, and Top Management Evaluate information gathered from multiple sources (SAP BW, CRM, SAP, etc.), reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Maintain tools &scorecards to track key metrics and value captured.Knowledge Skills& Abilities Show a strong ability to solve problems creatively, through innovation & process re-engineering Good inter-personal, organizational, time management and analytical skills Manage multiple priorities; both as an independent problem solver and as a team player Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group / with all levels of management. Knowledge of integration between CRM and SAP systems(e.g., SAP) Familiarity with manufacturing sales processesEducation & ExperienceDegree in business administration (international business) or industrial engineering or an equivalent qualification Minimum 8 years of experience in a configurator / administrator role in CRM (MS Dynamics or equal) Technical proficiency in MS – Office suite with MS-Excel and MS-Power App is preferred Experience in Commercial processesWork Environment & BenefitsOffice-based with flexibility for remote work Competitive salary and benefits including health insurance, retirement plans, and professional development support
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Business Development Executive
2 weeks ago
New Delhi, India Nurture CRM Full timeJob DescriptionWe're Hiring: Business Development Executive (Full-Time | On-Site) Location:Bengaluru, Karnataka Experience:1 – 3 Years Immediate Joiners PreferredAbout Nurture CRMNurture is a fast-growing SaaS company providing powerful CRM solutions tailored for coaching institutes and upskilling centers. Our platform helps institutes manage their sales...
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CRM Manager
2 weeks ago
New Delhi, India Plus Markets Full timeCompany DescriptionAt Plus Markets, we empower traders to turn their skills into income, without risking personal capital. Through our simulated trading platform, we offer real payouts, seamless execution, and dedicated support every step of the way. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system that...
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Project Manager
2 weeks ago
New Delhi, India Lighthouse Learning Group Full timeJOB DESCRIPTION – Project Manager – CRMABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKidsPreschool,...
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Manager - CRM
6 days ago
New Delhi, India Emeritus Full timeAbout Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’...
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Manager - CRM
4 days ago
New Delhi, India Emeritus Full timeAbout Emeritus:Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’...
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Project Manager
3 weeks ago
New Delhi, India Lighthouse Learning Group Full timeJOB DESCRIPTION – Project Manager – CRMABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands -EuroKidsPreschool, Kangaroo...
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Project Manager
3 weeks ago
New Delhi, India Lighthouse Learning Group Full timeJOB DESCRIPTION – Project Manager – CRMABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands -EuroKidsPreschool, Kangaroo...
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Assistant Manager – CRM
2 weeks ago
New Delhi, India Amit Enterprises Housing Ltd. Full timeExperience: 8–10 years in CRM or post-sales operations within real estateRole Overview Execute and supervise day-to-day post-sales operations across collections, registration, banking coordination, and possession management. Support Head – CRM in driving KPIs and ensuring seamless coordination across teams.Key Responsibilities • Oversee timely...
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CRM & Performance Marketing Manager
6 days ago
New Delhi, India Dot & Key Skincare Full timeJob Description – CRM & Performance Marketing Manager Role Overview We are seeking a data-driven and execution-focused CRM & Performance Marketing Manager to lead lifecycle marketing, customer retention, and affiliate initiatives. This role will own end-to-end planning, execution, and optimization of CRM campaigns (Email, SMS, Push, WhatsApp), drive...
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CRM IT Head
4 days ago
New Delhi, India Client of Anthroplace Full timePosition: CRM IT HeadExperience: 15 years and aboveEducational Qualification: Bachelor’s / Master’s degree - Computer Science/ IT, preferablyResponsibilities: -1. Developing and executing the overall CRM technology strategy, aligning it with the company's objectives and ensuring it supports business needs.2. Overseeing the selection, implementation, and...
