Receptionist ( Panchkula)

6 days ago

Panchkula, India Naukripay Full time

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Receptionist is the first point of contact for a business, responsible for managing the front desk, greeting visitors, answering phones, and performing various administrative tasks to ensure smooth office operations and a welcoming environment. Key duties include handling calls, scheduling appointments, managing mail, maintaining a tidy workspace, and providing general support to staff and clients. Strong communication, organization, and multitasking skills are essential for success in this role.

Key Responsibilities

Visitor Management:

Greet and welcome visitors, direct them to the appropriate person or department, and maintain visitor logs. 

Communication:

Answer multi-line phone systems, answer calls, and redirect inquiries to the correct staff or department. 

Administrative Support:

Handle mail and deliveries, manage incoming and outgoing correspondence, and perform tasks like filing, photocopying, and data entry. 

Scheduling:

Manage calendars, schedule appointments, book meeting rooms, and coordinate meetings or travel arrangements. 

Office Maintenance:

Keep the reception area clean, tidy, and organized to create a positive first impression. 

Supply Management:

Monitor office supply levels and place orders when necessary. 

Security:

Adhere to security protocols, manage visitor access, and issue access badges as required. 

Required Skills and Qualifications

Soft Skills:

Excellent communication skills, a friendly and professional demeanor, strong customer service skills, and the ability to remain calm under pressure. 

Organizational Skills:

Strong multitasking abilities and the capacity to stay organized in a busy environment. 

Technical Skills:

Proficiency in office software, a multi-line phone system, and basic office equipment. 

Experience:

While on-the-job training is common, previous administrative or customer service experience is often beneficial. 

Who They Serve

Clients and Customers:

Provide assistance, information, and a positive first point of contact for external parties. 

Colleagues and Employees:

Support internal staff by managing front desk operations, scheduling, and providing general administrative assistance. 


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