
Technical Support Engineer
17 hours ago
The position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical queries, and ensuring effective troubleshooting and resolution of issues.ResponsibilitiesBe the first point of contact for all IT & Technical queries. Troubleshoot system and network problems and diagnose and solve hardware/software faults. Should be well versant with network connectivity testing tools and identify issues. Repair a fault or set up a system following diagrams and written instructions. Support the rollout of new computer applications. Respond to service incidents within the times specified in any Service Level Agreement (SLA). Provide technical support on O365 based applications and Portal administration. Provide telephone, e-mail, and remote support to all IT users, solving their problems and provide procedural documentation as required. Use remote support tools to manage remote systems and desktops. Maintain the IT Service Desk system, logging all incidents and requests, their acknowledgements and their resolutions and ensuring that all support tickets are handled effectively and expeditiously. Set up new users’ accounts and profiles and deal with password issues. Work assiduously on a task until completion (or referral to third parties, where appropriate). Prioritize and manage many open cases at one time. Identify and correct or advise on operational issues with end users’ computer systems. Provide basic software training and advice to end-users. Establish and maintain good working relationships with, colleagues, end-users, and other professionals (e.g., suppliers and software developers). Perform all duties and responsibilities in line with current security procedures. Work flexibly – recognizing that many duties require to be undertaken outside normal working hours to minimize disruption to end-users. Carry out any other reasonable request within the capability of the job. Other duties as assigned.QualificationsBachelor’s degree in computer sciences, Technology, degree, or relevant experience. Microsoft Operating Systems Windows Server 2016 and above, Windows 10, Windows 11. Microsoft Office 365. Sophos, Defender Antivirus. Knowledge or Experience on Remote Desktop Technologies like Workspot, Citrix.Required SkillsTechnical Capacity Ethical Conduct Communication Proficiency Personal Effectiveness/Credibility
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Technical Support Engineer
17 hours ago
New Delhi, India Dobot Robotics Full timeProvide expert technical support to our channel partners and end users Your primary tasks will be to support, train and develop our users and partners inIndia . Technical support will be handled through either email, telephone or on site at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks:...
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Technical Support Engineer II
17 hours ago
New Delhi, India Zeta Full timeAbout Zeta Zeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded byBhavin Turakhiaand Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing,...
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Technical Support
6 days ago
New Delhi, India Brainwork Technologies Full timeAn individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.Job Responsibilities: The candidate...
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Technical Support Engineer
18 hours ago
New Delhi, India Movate Full timeJob Title:International Technical Support (Voice) – Fresher | Night Shift | Chennai - AmbatturJob Description:We are hiring freshers & Experienced for the role of International Technical Support (Voice Process)Position: International Technical Support (Voice)Work Type: Full-TimeWork Days: 5 Days WorkingWeek Off: 2 Rotational Week OffsShift: Night Shift (US...
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Technical Support Specialist
17 hours ago
New Delhi, India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance,...
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Engineer - Technical Support
17 hours ago
New Delhi, India Charles Technologies Full timeCharles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionateTechnical Support Engineerto join our growing team in Puducherry to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:6 Months...
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Senior Technical Support Engineer-Platinum Support
17 hours ago
New Delhi, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Technical support specialist
2 weeks ago
New Delhi, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
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Technical Lead
18 hours ago
New Delhi, India Amura Health Full timeAmura’s VisionWe believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain.Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and...
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Technical Support Engineer I
6 days ago
New Delhi, India Vizrt Full timeSummary of Position As part of the Global Customer Success support team the support engineers are responsible for handling all inbound cases raised by Vizrt customers across the globe. Using expertise and product knowledge working hand in partnership with Vizrt customer base to ensure a timely and quality resolution. A Technical Support engineer will: ...