Oracle DevOps Fusion SMC Delivery Lead

4 weeks ago

Bengaluru, Karnataka, India Johnson Controls Full time

Job Title: Oracle DevOps Fusion SMC Functional Lead   

Location: Bangalore 
Experience: 15+ years 

Job Description:  

We are seeking an experienced Oracle DevOps Fusion  Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Oracle SMC (Subscription Management Cloud) and B2B Service/Service Logistics business processes with a very good understanding of DevOps methodologies.    

Key Responsibilities:  

  • Collaborate with cross-functional teams to enhance system performance and reliability. 

    • Implement DevOps practices to streamline development, testing, and deployment processes. 

      • Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support 

        • Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement. 

          • Provide guidance and mentorship to junior team members. 

            • Meet project timelines and stakeholder expectations effectively. 

              • Conduct system configurations, testing, and user training as needed 

                • Analyze Oracle Fusion Enhancements/Change Requests and Support activities  

                  • Coordinate with team members within Fusion DevOps along with Solution Architects and other Edge applications teams to address any integration issues between AR and other Values Streams/integration areas 

                    • Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible  

                      • Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams 

Required Skills:  

  • Bachelor 's degree in engineering or Information Systems or equivalent  

    • 15+ years of overall experience within Oracle Fusion and Oracle EBS ERPs  

      • Proven track record in SMC & Service Logistics space within Oracle Fusion ERP 

        • Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within SMC and B2B Service & Maintenance Cloud  processes   

          • Hands on experience within Oracle Fusion ERP  

            • Ability to communicate with technical teams as well as Business audience  

              • This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability  

                • Excellent client-facing and internal communication skills 

                  • Excellent written and verbal communication skills 

                    • Solid organizational skills including attention to detail and multitasking skills 

                      • Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment 

P referred Skills:  

  • Oracle Cloud certifications. 

    • Experience with Agile methodologies. 

      • Knowledge of additional Oracle modules. 

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.  

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