Salesforce Senior Tech Lead

5 days ago

Bharatpur, India Connect Tech+Talent Full time

Salesforce Senior Tech LeadRemote / Noida (as applicable)Shift Timing: 10:00 PM to 7:00 AM IST (US Time Zone Coverage)Experience Level: 6+ yearsFull TimeRole Overview:We are looking for a highly skilled Salesforce Senior Technical Lead to lead a team of 3–5 Salesforce developers and support engineers delivering ongoing Salesforce Managed Services for a large healthcare client. The role requires deep technical expertise in Sales, Service, and Experience Cloud, hands-on leadership, and a proactive approach to incident and enhancement management.The ideal candidate will act as the L2 technical escalation point, drive issue resolution, maintain platform stability, and ensure smooth communication with both business stakeholders and internal teams.Key Responsibilities:• Team Leadership & Delivery Managemento Lead and mentor a 3–5 member Salesforce team handling ongoing support, maintenance, and minor enhancements.o Oversee daily operations, ticket triage, and sprint planning to ensure timely and high-quality deliveries.o Establish and enforce coding standards, deployment best practices, and review processes.• Incident & Problem Managemento Serve as L2 technical expert for resolving complex Salesforce issues escalated from L1 support.o Ensure incidents are accurately categorized, prioritized, and resolved based on business impact and severity.o Conduct root cause analysis for recurring issues and implement preventive measures.o Coordinate with internal and client teams to manage critical or high-priority incidents effectively.• Communication & Stakeholder Managemento Maintain transparent communication with client stakeholders regarding ticket status, SLAs, and blockers.o Collaborate closely with client IT and business teams to align support efforts with evolving business needs.o Provide weekly status reports, RCA documentation, and recommendations for platform optimization.• Continuous Improvemento Identify automation and improvement opportunities in the support process (e.g., monitoring, deployment, testing).o Propose and implement minor enhancements that improve user experience and system performance.o Stay current with Salesforce releases and recommend applicable updates or features for adoption.Required Skills & Experience:• 6+ years of Salesforce experience, with at least 3 years in a Technical Lead or L2 Support Lead role.• Proven expertise in Sales Cloud, Service Cloud, and Experience Cloud.• Strong understanding of Apex, Lightning Web Components (LWC), Flows, Integration (REST/SOAP APIs), and Data Management.• Hands-on experience with Salesforce DevOps tools (e.g., AutoRABIT, Copado, GitHub) and sandbox management.• Solid grasp of incident management, SLA adherence, and change/release processes.• Experience working in a Managed Services or Support Operations model for enterprise clients, ideally in the Healthcare domain.• Excellent communication and stakeholder management skills with a customer-centric mindset.• Salesforce Platform Developer II or Application Architect certification preferred.

  • Senior Salesforce Developer Commerce cloud

    3 weeks ago

    Bharatpur, India APPIT Software Inc Full time

    The Senior Salesforce Developer(commerce cloud) will perform hands-on technical implementation, with a focus on delivering functional solutions on the Salesforce.com platform. They will take a lead role in the solution design, implementation, deployment and documentation of projects that leverage the Salesforce.com application. The position will entail the...

  • Senior Salesforce Developer Commerce cloud

    3 weeks ago

    Bharatpur, India APPIT Software Inc Full time

    The Senior Salesforce Developer(commerce cloud) will perform hands-on technical implementation, with a focus on delivering functional solutions on the Salesforce.com platform. They will take a lead role in the solution design, implementation, deployment and documentation of projects that leverage the Salesforce.com application. The position will entail the...

  • Tech Lead

    3 weeks ago

    Bharatpur, India Gold Hawk Capital Full time

    About the jobWork start date: 10th November 2025Work type: Remote, Full Time Company Location: California, USASalary: INR. 2-3 Lakhs per monthEmail: We are a startup and looking for serious people to hire immediately. If you have the required skills and able to work starting from 10th November, pleas e Email us your GitHub profile and...

  • Head Of Finance

    1 week ago

    Bharatpur, India Whatjobs IN C2 Full time

    We are looking for a dynamic and strategic Chief Financial Officer (CFO) to lead our client organization's Finance, Accounts, Audit, Compliance and Secretarial functions. About the Role The ideal candidate will be a qualified Chartered Accountant with 20+ years of experience, preferably in a consumer-facing industry (FMCG, Retail, Consumer Durables), and...

  • Senior Video Editor

    2 weeks ago

    Bharatpur, India GrowRex Full time

    Senior Video Editor (Remote – India)Company: SJ Content MachineLocation: Remote (India)Employment Type: Full-timeAbout SJ Content MachineSJ Content Machine is the creative powerhouse built around Sujal Jethwani, one of India’s leading Web3 influencers and educators.We combine blockchain innovation with creative storytelling to make Web3 and crypto...

  • Operations Lead

    1 week ago

    bharatpur, India ekincare Full time

    The Operations Lead will manage end-to-end onsite campaign execution across PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.Designation: Operations Lead.Location: Hyderabad (WFO)Success Metrics:60%+ Monthly Utilisation across all campaigns.350–500 Campaigns Successfully...

  • Senior Software Engineer(Node.JS+React.JS+Golang)

    2 weeks ago

    Bharatpur, India BigStep Technologies Full time

    Job Description: We're looking for a dynamic professional with 7+ years of hands-on development and technical experience. In this role the ideal candidate will be responsible for developing and architecting scalable, high-performance systems using React.js, Node.js, and Go (Golang). The position involves shaping architectural decisions, mentoring junior...

  • Senior Software Engineer(Node.JS+React.JS+Golang)

    2 weeks ago

    Bharatpur, India BigStep Technologies Full time

    Job Description: We're looking for a dynamic professional with 7+ years of hands-on development and technical experience. In this role the ideal candidate will be responsible for developing and architecting scalable, high-performance systems using React.js, Node.js, and Go (Golang). The position involves shaping architectural decisions, mentoring junior...

  • Inside sales team lead

    6 days ago

    Bharatpur, India OpenHire Full time

    Role: Inside Sales Team Lead Salary : 5-6 LPA Location: Remote Key Responsibilities Conduct high-energy Tech AI webinars, demos, and sessions to engage and convert learners. Excel as an individual sales contributor — driving enrollments and hitting targets. Build strong rapport with learners and maintain a humble, approachable persona. Grow into team...

  • Senior/Lead Data Scientist

    1 week ago

    Bharatpur, India Tiger Analytics Full time

    Job Title: Senior / Lead Data ScientistLocations: Chennai | Hyderabad | BangaloreWho we areTiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to...