Process Excellence Manager
1 hour ago
DetailsDescription Job Role & Responsibility/DesignationManager– Process Excellence Delivery Process/ Function NameQuality Educational QualificationGraduate, BE/ B. Tech/ PG Professional Qualification if any Lean & Six Sigma Black Belt Certified Skills ( Must Have)1. Excellence leader with a demonstrated history of working in the outsourcing/offshoring industry. 2. Experience in managing Quality/ Process Excellence initiatives for a cluster of engagements 3. Experience in managing a team of black belts and their career pathing 4. Must have led/ driven six sigma and lean projects as a Black belt and mentored LSSBB projects as a Lead / Master black belt 5. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation 6. Must have worked in cross functional teams and demonstrated ability to drive change in the process 7. Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers. 8. Experience in working with the sector leaders and putting together a strategic roadmap for the transformations 9. Well versed with MS Office – Excel and PowerPoint. 10. Exposure to working in Process excellence role in third party BPOs KnowledgeExposure in driving high impact transformation projects involving technology and process re-engineering Job Description 1. Lead consulting assignments and deliver business value to the customers through quality initiatives.2. Lead a team of black belts in achieving the cost saving, process standardization, value creation targets for a luster3. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment.4. Be a strategic partner for sector leader in driving transformation and customer advocate for the line of business 5. Drive benchmarking and best practices deployment across accounts.6. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. 7. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.8. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.9. Drive projects to improve and maintain the profitability of the process.10. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements.11. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen by facilitating workshops, roadshows etc12. Drive standardization practices and ensure strict compliance in internal and client defined processes.13. Ensure all process metrics are met.
-
Process Excellence Manager
2 weeks ago
Hyderabad, India Wipro Full timeDetails Description Job Role & Responsibility/Designation Manager– Process Excellence Delivery Process/ Function Name Quality Educational Qualification Graduate, BE/ B. Tech/ PG Professional Qualification if any Lean & Six Sigma Black Belt Certified Skills ( Must Have) 1. Excellence leader with a demonstrated history of working in the...
-
Process Excellence Manager
1 hour ago
Hyderabad, India Wipro Full timeDetails Description Job Role & Responsibility/Designation Manager– Process Excellence Delivery Process/ Function Name Quality Educational Qualification Graduate, BE/ B. Tech/ PG Professional Qualification if any Lean & Six Sigma Black Belt Certified Skills ( Must Have) 1. Excellence leader with a demonstrated history of working in the...
-
Process Excellence Manager
5 hours ago
Hyderabad, India Wipro Full timeDetailsDescription Job Role & Responsibility/DesignationManager– Process Excellence Delivery Process/ Function NameQuality Educational QualificationGraduate, BE/ B. Tech/ PG Professional Qualification if any Lean & Six Sigma Black Belt Certified Skills ( Must Have)1. Excellence leader with a demonstrated history of working in the outsourcing/offshoring...
-
Process Excellence Manager
4 weeks ago
Hyderabad, India MarketStar Full timeRole: Manager - Process Excellence. Experience: 8+ years (4+ Years in direct Process Excellence) Location: HyderabadAbout MarketStar In everything we do, we believe in creating growth for our clients, our employees and our community. For over 35 years, we have been genera ng revenue for the world‘s most innova ve tech companies through our outsourced B2B...
-
Senior Manager Process Excellence
1 week ago
Hyderabad, Telangana, India Ascensus Global Services Full timeWe are looking for a skilled Senior Manager Process Excellence to join our team at Ascensus, responsible for driving process improvements and implementing best practices. The ideal candidate will have a strong background in process excellence and a proven track record of success.Roles and ResponsibilityDevelop and implement comprehensive process improvement...
-
Senior Manager – Process Excellence
1 week ago
Hyderabad, India Ascensus Full timeJob Functions , Essential Duties and ResponsibilitiesDefine and execute the Process Excellence strategy aligned with organizational objectives. Drive transformation programs that enhance efficiency, scalability, and customer experience. Identify high-impact process improvement opportunities across business units. Oversee implementation of automation...
-
Senior Manager – Process Excellence
2 weeks ago
Hyderabad, Telangana, India Ascensus Full timeAscensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.Section 1: Position SummaryThis strategic leadership role requires deep expertise in Lean, Six Sigma, Agile methodologies, and a proven ability to...
-
Senior Manager – Process Excellence
2 weeks ago
Hyderabad, Telangana, India Ascensus Full timeAscensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.Section 1: Position SummaryThis strategic leadership role requires deep expertise in Lean, Six Sigma, Agile methodologies, and a proven ability to...
-
Process Excellence Director
2 weeks ago
Hyderabad, Telangana, India GE Vernova Full timeJob Description SummaryThe Global Process Excellence Leader develops and implement strategic initiatives to optimize processes crucial to Commercial Operations teams for the formulation of effective proposals. Adopts collaborative approach with diverse departments, to improve/create global tooling delivering technical Statements of Work, cost evaluations,...
-
Process Excellence Director
1 week ago
Hyderabad, Telangana, India GE Vernova Full timeJob Description SummaryThe Global Process Excellence Leader develops and implement strategic initiatives to optimize processes crucial to Commercial Operations teams for the formulation of effective proposals. Adopts collaborative approach with diverse departments, to improve/create global tooling delivering technical Statements of Work, cost evaluations,...
