Linux KVM Support Engineer
1 week ago
Key Responsibilities :- Resolve customer issues via telephone, email, or remote sessions.- Identify, escalate, and document issues according to internal process guidelines.- Leverage internal technical expertise, including peers, mentors, knowledge bases, and forums, to provide effective solutions.- Collaborate with other technology teams to diagnose and isolate complex issues.- Maintain high-quality documentation, SLA compliance, and operational metrics.- Participate in Problem Management, Post-Incident Reviews, and Root Cause Analysis (RCA).- Ensure performance monitoring, reporting, and troubleshooting for Linux KVM servers and virtualized environments.Technical Skills :Linux & KVM Administration :- Administer, operate, and manage Linux KVM servers.- Strong experience with Linux command-line interface and Linux administration.- Experience with virtual machine operations, configurations, and cluster features such as HA and DRS.- Performance monitoring and analysis using charts and metrics.Networking & Storage :- Linux and KVM level networking configuration and troubleshooting.- Storage configuration including iSCSI, FC, software iSCSI, RDM, and clustered storage environments.Additional Skills :- Experience in a 24/7 support environment.- Knowledge of enterprise managed services processes.- Ability to work independently and collaboratively in high-pressure, customer-facing situations.Professional Attributes :- Strong analytical and troubleshooting skills.- Excellent communication and documentation skills.- Flexible and adaptable to shift rotations and urgent issue resolution.- Proactive in learning and applying emerging Linux, virtualization, and cloud technologies.Certifications (Preferred) :- Linux Administration (RHCE, LPIC, or equivalent)- KVM or Virtualization certifications- Kubernetes administration or deployment certification (ref:hirist.tech)
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Linux Cloud Engineer
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[Only 24h Left] Linux Cloud Engineer
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Bengaluru, India Talent Worx Full timeJob Description: As a part of Managed Services support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Linux KVM and server hardware to provide services for global customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultu ability to learn and adapt quickly. Eligibility &...
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