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ServiceNow Developer
2 months ago
Notice Period : Immediate to 20 Days
Responsibilities :
- Design, develop, and implement robust ServiceNow solutions aligned with specific business requirements.
- Customize and configure various ServiceNow modules, including :
- Incident Management
- Change Management
- Configuration Management Database (CMDB)
- IT Asset Management (ITAM)
- IT Operations Management (ITOM)
- Collaborate effectively with stakeholders to understand their needs, translate them into technical solutions, and ensure successful implementation within the ServiceNow platform.
- Perform upgrades, apply patches, and implement enhancements to keep the ServiceNow platform up-to-date and functioning optimally.
- Develop and maintain essential ServiceNow components like workflows, forms, scripts, reports, and dashboards to improve process efficiency and user experience.
- Integrate ServiceNow with external systems as needed to create a seamless technology landscape.
- Provide technical support and troubleshooting assistance for ServiceNow applications and integrations, ensuring smooth operation and user satisfaction.
- Stay current with the latest ServiceNow features, best practices, and industry trends to continuously improve the platform's functionality.
- Document technical specifications, processes, and procedures for clear communication and future reference.
Skills & Qualifications :
- 4-6 years of experience in ServiceNow development and configuration.
- Solid understanding of ServiceNow modules like Incident Management, Change Management, CMDB, ITAM, and ITOM.
- Proficiency in ServiceNow scripting languages (e.g. ServiceNow Scripting Engine).
- Experience with workflow automation and UI/UX design principles within ServiceNow.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and a commitment to delivering high-quality work.
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