Manager - MEAL Market System

Organization: HABITAT FOR HUMANITY

Job Title: MEAL MARKET SYSTEMS MANAGER

Reports to: ASSOCIATE DIRECTOR - INDIA LAB LEAD

Location:

Habitat for Humanity is a global nonprofit housing organization working in local communities across all 50 states in the U.S. and in approximately 70 countries. Habitat's vision is of a world where everyone has a decent place to live.

Habitat works toward our vision by building strength, stability and self-reliance in partnership with families in need of decent and affordable housing. Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage.

Read more about Habitat for Humanity's work at: SUMMARY

Terwilliger Center is an innovation hub within Habitat for Humanity International (HFHI) that contributes to its mission of ensuring that everyone has a decent place to live in. The purpose of TCIS is to continue influencing the market actors such as private companies, public officials, civil society, consumers, and households; to support scalable and affordable housing solutions through their products and services.

The Manager, MEAL TCIS, is expected to be a major contributor to the TCIS regional operations team in South Asia ensuring smooth implementation of ongoing program activities. The Manager will serve as a subject matter expert to technical staff around monitoring, evaluation, accountability, and learning (MEAL). This includes facilitating and contributing to program design processes, supporting MEAL related aspects of project development and implementation, coordinating operationalization of program theories of change, results frameworks, data quality assurance, reporting (e.g. donor reports, GMT, TCIS, etc.) and leading of learning initiatives including leading after action reviews (AARs) of interventions, facilitating quarterly, semi-annual, and annual portfolio reviews, and organizing project and program evaluations.

Additionally, the Manager, MEAL TCIS will ensure collaboration with the Associate Director, MEAL, under dotted line management, and will contribute an agreed percentage of time to global MEAL activities such as globally focused evaluations and research, learning, and capacity building initiatives. The Manager, MEAL TCIS will also contribute to regionalization initiatives and participate in activities and initiatives to build the capacity of the Habitat network in MEAL for market systems programming.

Roles and Responsibilities:

MEAL Systems and Program Support (50%)

- Lead the sub-regional team in the analysis of housing systems (including through housing ecosystem assessments), including constraints, root causes, and opportunities and the development of program strategies, theories of change, and systems change pathways.

- Coordinate the development and implementation of MEAL operational frameworks with technical specialists (MEAL plans, results frameworks, monitoring plans, indicators, and learning frameworks) for activities, projects, and programs.

- Lead the sub-regional team in developing and/or reviewing data collection tools and methods for adequate monitoring and evaluation of project and program performance.

- Support the regional team in data collection based upon pre-designed frameworks, tools, and indicators.

- Lead the development and implementation of project and program evaluations, including through identification and management of consultants and independent evaluators.

- Lead the team in developing practices of accountability, including ensuring the participation of diverse stakeholders in intervention design, implementation, and assessment; avoiding extractive evidence-gathering processes; and ensuring a consideration of aspects related to transparency, safeguarding, and sustainability throughout the program and project cycle.

- Travel regularly to program sites to provide the above-mentioned support.

Strategy, Reviews and Reporting (20%)

- Provide guidance on the strategic planning processes, including the development of needs assessment research, the identification of constraints and root causes, and the creation of various types of theories of change.

- Lead regular after-action reviews of interventions and activities to capture lessons learned.

- Facilitate regular quarterly, semi-annual, and annual project and program portfolio reviews and provide feedback related to the strategy.

- Coordinate development, review, and submission of internal monthly and quarterly project reports as well as external donor reports as required.

- Develop and manage tools to capture, track, and report relevant indicators including GMT and other HFHI and donor-specific indicators.

Global Initiatives and Continuous Improvement (10%)

- Support MEAL activities such as globally focused evaluations and research, learning, and capacity building initiatives.

- Collaborate with the Terwilliger Center's global and regional MEAL teams in Asia, Africa, and Latin

- America to share best practices and foster organizational learning.

- Effectively synthesize and communicate monitoring and evaluation findings and other lessons learned with internal and external audiences while facilitating a culture of accountability and learning.

- Lead the process of identifying, analyzing, and recommending solutions for challenges in MEAL, as well as recommendations for improvements. Define processes and templates.

Regionalization (10%)

- Contribute to select initiatives under regionalization to build the capacity of the network in MEAL for market systems.

- Liaise with national and regional organizations to understand MEAL needs and conduct capacity building workshops.

- Share best practices and frameworks from within the Terwilliger Center across the network.

- Participate in relevant communities of practice and collaborate with counterparts within the Habitat network as required.

Support Resource Mobilization (10%)

- Lead technical input and review submitted proposals and/or concepts notes to ensure that proposed activities and programs align with markets systems and HFHI standard MEAL systems.

Minimum Bachelor's Degree (Masters Degree preferred) in social science, international development, economics, business, or related field

Years of Related Experience:

- Ten to fifteen years of related experience in program management and developing, implementing, and managing MEAL systems.

Knowledge, Skills and Abilities:

- Practical field-based experience in developing and conducting monitoring and evaluation tools, including indicator development, data collection instruments, and field data collection (including mobile and remote data collection) for both qualitative and quantitative data. - Proficient

- Strong quantitative and/or qualitative data analysis skills and expertise. - Proficient

- Experience with statistical software packages (e.g. Stata, SAS, SPSS or R) and/or qualitative data analysis software (e.g. MaxQDA, NVivo, or AtlasTI). - Proficient

- Strong computer skills, experience in the use of Microsoft Office Word, Excel, PowerPoint, Outlook, and other database software required. - Proficient

- Experience using innovative participatory approaches to monitoring, evaluation, and research - Proficient

- Strong critical thinking, problem-solving, and analytical skills. - Proficient

- Strong facilitating and influencing skills - Proficient

- Strong business planning skills - Proficient

- Outstanding communication and interpersonal skills, a proven ability to mentor staff, and demonstrated experience collaborating with different types of partners from diverse backgrounds and cultures. - Proficient

- Outstanding written and oral English communication skills in particular the ability to write clearly, succinctly and engagingly about technical Requirements

- Knowledge of and experience with housing systems, market systems development, small and growing business development, and/or financial inclusion programming

- Familiarity with the debates and publications that shape systemic MEAL, including change pathways, DCED Standards, etc.

- Demonstrated organizational and multitasking abilities along with attention to details.

- Experience leading capacity development workshops and trainings.

- Strong problem solving and analytical skills.

- Works well in a dynamic environment with limited resources; Prioritizes tasks and redirects work effort in response to new opportunities.

- Able to build and maintain strong, collaborative relationships in a federated network; Excellent interpersonal skills and the ability to approach a problem from multiple perspectives

- Works well in teams, especially in diverse and multi-cultural contexts

- Excellent communication skills in Tamil, Hindi, and/or other regional languages

- Innovative, growth mindset with a demonstrated sense of curiosity; Takes the initiative and being results- oriented in organizational performance.

Travel Expectations

- International and Domestic 50%

Geographic Scope

- Country: Single country only.

Active support of HFHI Values:

- Humility - We are part of something bigger than ourselvses

- Courage - We do what's right, even when it is difficult or unpopular

- Accountability - We take personal responsibility for Habitat's mission

Safeguarding

- HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity's code of conduct.