Business Analyst

3 weeks ago

Hyderabad, India Grizmo Labs Full time

Role : Business Analyst / Senior Business AnalystLocation : HyderabadExperience : 5+ yearsWhat Youll Do : - Lead requirements gathering through discovery workshops, interviews, and whiteboarding- Translate complex business needs into clear functional and non-functional requirements- Collaborate with solution architects, developers, and designers to validate solutions- Define business rules, workflows, and system integration needs for new features- Configure and test loyalty program rules, rewards, redemptions, and campaigns- Ensure loyalty platforms work seamlessly with CRM, POS, mobile apps, and reporting systems- Debug issues, identify root causes, and drive effective resolutions- Prepare user guides, manuals, playbooks, and process flows for business and client teams- Create structured user stories with acceptance criteria for agile teams- Act as the liaison between client stakeholders and internal delivery teamsWhat Were Looking For :- 5+ years of experience as a Business Analyst in an Agile environment- Strong problem-solving and conflict resolution abilities- Excellent communication skills to translate technical details into business-friendly language- Familiarity with RESTful APIs, JSON/XML, and ability to use SQL for data validation- Comfortable working with Jira, Confluence, and other agile collaboration tools- Experience managing multiple priorities in fast-paced, dynamic environments- Proven ability to work cross-functionally with developers, testers, product owners, and client teamsWhy Join Us : - Be part of a growing team solving real-world business and system challenges- High-impact role with direct influence on client success and product delivery- Exposure to cutting-edge loyalty program design, integration, and management- Steep learning curve in both business analysis and technical solutioning- Collaborative culture that values clarity, ownership, and problem-solving If youre passionate about analyzing, designing, and delivering impactful business solutions, lets connect (ref:hirist.tech)

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