Microsoft Defender-XDR Onboarding Specialist

4 weeks ago

india LTIMindtree Full time
Salary: Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links
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What You Should Know About This Job

Job Title: Microsoft Defender -XDR Onboarding Specialist


Summary : This position is responsible for seamlessly onboarding new clients or systems to the XDR platform. The specialist will work closely with internal teams and clients to ensure a smooth and efficient onboarding process, including pre-installation checks, post-installation verification, and ongoing support.

Responsibilities:


  • Onboarding Planning and Execution:
  • Work with teams to plan the onboarding process for new clients or systems.
  • Develop and maintain onboarding checklists and documentation.
  • Coordinate with stakeholders (e.g., IT, Security) to ensure necessary prerequisites are met.
  • Pre-Installation Activities:
  • Perform pre-installation checks to ensure system compatibility and readiness.
  • Assist with the configuration of required resources
  • Verify that necessary software and configurations are in place.
  • Assisting and Configuration:
  • Assist with the configuration of XDR policies and rules.
  • Verify that the XDR platform is correctly detecting events and alerts.
  • Post-Installation Verification:
  • Conduct thorough testing to ensure XDR is functioning as expected.
  • Verify that alerts and notifications are being generated correctly.
  • Client Support and Communication:
  • Provide ongoing support to clients during the onboarding process.
  • Answer client questions and address concerns.
  • Maintain clear and consistent communication with clients and internal stakeholders.
  • Documentation and Knowledge Base:
  • Maintain and update onboarding documentation.
  • Contribute to the development of a knowledge base for XDR onboarding.
  • Ensure all documentation is accurate and up to date.
  • Training and Education:
  • Provide training to internal teams and clients on the use of the XDR platform.
  • Develop and deliver onboarding training materials.
  • Stay up to date on the latest XDR features and functionalities.

Required Skills and Qualifications:

  • Admin knowledge on Critical configurations Ex Real time protection , cloud protection , Tamper Protection , Enable MDE integration
  • Experience with XDR platforms and technologies.
  • Familiarity with various operating systems and network technologies.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Experience with relevant tools and technologies (e.g., Microsoft Defender XDR, Cortex XDR).

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