Max Life Insurance
2 months ago
Position Title : Senior Manager -Employee Experience.
Location : Gurugram, Haryana.
Position Summary :
The IT SAP Techno-Functional Team Lead will lead a team responsible for the configuration, maintenance, and support of HRIS (Human Resources Information System and associated applications) software. This role involves providing technical expertise, guiding team members, and collaborating with cross-functional stakeholders to ensure the effective utilization of HR systems to meet organizational objectives.
Key Responsibilities :
1. Team Leadership :
- Lead a team of IT SAP Techno-Functional specialists, providing guidance, coaching, and mentorship to achieve team goals and objectives.
- Assign tasks, set priorities, and monitor team performance to ensure timely delivery of high-quality solutions and services.
2. System Configuration and Maintenance :
- Oversee the configuration, customization, and maintenance of HRIS software / Employee experience applications to support HR processes and requirements.
- Ensure the accuracy, integrity, and security of HR data within the system through regular audits and controls.
3. Technical Support and Issue Resolution :
- Serve as an escalation point for complex technical issues and provide guidance and support to team members in troubleshooting and resolving system-related problems.
- Coordinate with IT teams and external vendors to address technical issues, system upgrades, and integrations.
4. Process Improvement and Innovation :
- Drive continuous improvement initiatives to optimize HR processes, enhance system functionality, and improve user experience.
- Stay updated on industry trends and emerging technologies in HRIS and recommend innovative solutions to meet evolving business needs.
5. Stakeholder Collaboration :
- Collaborate closely with HR stakeholders, including HR business partners, recruiters, and talent management teams, to understand their requirements and align system configurations accordingly.
- Communicate effectively with cross-functional teams to ensure alignment between HR systems and other business processes.
Qualifications :
- Bachelor's degree in information technology, Computer Science, Human Resources, or a related field.
- Proven experience (at least 8 years) in configuring, implementing, and supporting HRIS systems, with at least 2 years in a leadership or supervisory role.
- At least 4 end to end full cycle HRIS Implementation experience.
- Strong understanding of HR processes, policies, and regulations.
- Excellent leadership and team management skills, with the ability to motivate and develop team members.
- Proficiency in SQL, XML, or other programming languages for data manipulation and system integrations.
- Exceptional analytical, problem-solving, and communication skills.
- Ability to manage multiple projects and priorities in a dynamic environment.
Preferred Skills :
- Certification in HR technology or relevant software platforms (e.g. , Workday, SAP SuccessFactors, Oracle HCM, Ramco, or any similar ERP).
- Experience with system implementation projects, including requirements gathering, testing, and deployment.
- Knowledge of HR compliance regulations and data privacy laws (e.g. , GDPR, CCPA).
- Familiarity with agile methodologies and project management frameworks.
Additional Information :
- This is a full-time leadership position with opportunities for career advancement and professional development.
- Flexible working hours and remote work options may be available based on business needs.
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gurugram, India Max Life Insurance Company Limited Full timeMax Life InsuranceEstablished in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeMax Life InsuranceEstablished in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeMax Life Insurance Established in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
-
gurugram, India Max Life Insurance Company Limited Full timeMax Life Insurance Established in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life Insurance:Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance, one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance, one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work for...
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gurugram, India Max Life Insurance Company Limited Full timeKEY RESPONSIBILITIES Strategic support to function heads on key projects/journeys in the area of customer service, engagement and fulfillment Work with function heads to own specific initiatives and work with CFTs to deliver these Give CX perspective on key customer journeys Management of communication related issues, DNPS, service recovery and NPS...
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