Front Office Associate
6 days ago
Job Position : Front Office Associate
Salary Budget : 15-20K (Freshers are also preferred)
This job post is for a VIP Club having rooms and multiple restaurants, located in South Mumbai which is managed by a 5 star property. We are looking for polished individuals who can join us immediately. Ideal candidate would be someone who is from Mumbai as we do not provide accommodation.
Responsibilities :
- Welcome guests and manage check-in/check-out processes.
- Handle reservations, payments, and guest inquiries.
- Coordinate with departments for seamless operations.
- Address complaints and provide prompt solutions.
- Promote hotel services and upsell offerings.
Eligibility :
- Degree/Diploma in Hotel Management or relevant experience.
- 1-2 years in front office/customer service preferred; freshers welcome.
- Strong communication skills; proficiency in English (additional languages a plus).
- Tech-savvy with experience in hotel management software (e.g., Opera).
- Friendly, professional, and team-oriented.
Schedule: Rotational shifts, including weekends/holidays.
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