Customer Care Associate

2 weeks ago


Chennai, India NTT DATA Full time

Job Description

Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables

Review remittance and action the claim for solution towards payment. Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied medical insurance claims

Adhere to SOP guidelines within established productivity standards.

Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.

Maintaining patient confidentiality

Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.

University degree or equivalent that required 3+ years of formal studies of the English language.

1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.

1+ years of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Apply

Listen to the story of Employee Voice

Annette Barnabas

Business Analysis Associate Director

India

Read more

Vanathi Asok

Director – Project and Application Services

India

Read more

Swathi Sujir

Business Operations Supervisor

India

Read more

Apply Back to search results

  • Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full time

    We’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...

  • Customer Care

    4 weeks ago


    Chennai, India Insight Customer Call Solutions Ltd Full time

    Company: ICCS (TNCM) Job Type: Full-time Salary Package: - CTC: 13,300 - Take-home salary: 11,300 Shift Timings: - 10:00 AM to 6:00 PM - 2:00 PM to 10:00 PM (flexible shifts) Qualification: - Any degree (freshers welcome) Job Description: We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible...


  • Chennai, Tamil Nadu, India Chanlong Manufacturing Pvt Limited Full time ₹ 2,45,000 - ₹ 3,91,619 per year

    A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.Job Types: Full-time, FresherPay: ₹19, ₹32,677.80 per...


  • Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Care Collections Associate NTT Data Services is Hiring Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By...


  • Chennai, Tamil Nadu, India Chanlong Manufacturing Pvt Limited Full time

    A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. **Job Types**: Full-time, Fresher Pay: ₹19,394.95 -...


  • Perungudi, Chennai, Tamil Nadu, India Fin Bulls Full time

    _**We are hiring **_ - **Post: Customer Care Executive**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - _A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Managing incoming calls and customer service inquiries. Providing information about...


  • Chennai, Tamil Nadu, India Barclays Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone....


  • Chennai, Tamil Nadu, India Trendlines Lifestyle Full time

    **Company Name**: Trendlines Retail India LLP **Job description** A C**ustomer Care Associate** is responsible for **customer support and service**, ensuring client satisfaction. (**Retail Field**) - Assisting walk-in customers by answering inquiries and offering recommendations or alternatives. - Informing customers of any promos or discounts. - Handling...


  • Chennai, India Insight Customer Call Solutions Ltd Full time

    Job Fair Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only Kotturpuram: Tamil Inbound Voice process-CM Helpline customer care ICCS BPO is hiring for 50 Customer care Executives in Chennai Day & late evening shift only (No night shift), 6 days working with 1 rotational week off Handle customer...


  • Chennai, India Samsonite Group APAC & Middle East Full time

    About UsWho we are:Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of...