Senior Service Delivery Manager
7 days ago
We are looking for a Sr Delivery Manager to oversee and drive our Trust & Safety engagement with one of the world’s leading fintech clients.This role focuses on strengthening Seller Risk and Fraud Risk capabilities across Acquirers, Merchants, Marketplaces, Payment Facilitators, and digital commerce ecosystems.Responsibilities- Lead and contribute to Seller Risk advisory engagements across the APAC region. - Engage with client stakeholders to understand business challenges and define risk solutions. - Manage end-to-end delivery of multiple projects with strong quality, documentation, and timelines. - Support proposal development and help enhance the Trust & Safety advisory portfolio. - Collaborate with internal teams (Risk, Product, Merchant & Acquiring, etc.) to co-create innovative risk solutions. - Serve as a subject-matter expert in Seller Risk Strategy, Merchant Risk, and Fraud Management.Qualifications- 10+ years of experience in Risk and/or Fraud Management with acquirer banks, large merchants, payment facilitators, or card networks. - Strong hands-on exposure to the merchant acquiring ecosystem. - Expertise in Merchant Onboarding, Risk Assessment, Transaction Fraud Monitoring, Chargeback/Dispute Management, and Fraud Operations. - Deep understanding of the APAC acquiring and merchant risk landscape. - Working knowledge of fraud management tools, transaction monitoring platforms, and digital risk controls. - Experience in fraud analytics or analytical tools/programming (preferred). - Familiarity with issuer-side fraud risk is a plus. - Experience using or contributing to risk models such as fraud prediction models.
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Senior Service Delivery Manager
4 weeks ago
New Delhi, India Aptimized Full timeSenior Service Delivery Manager Location:Hyderabad, India Please note: Only local candidates will be considered for this role. Reports to:CTO Department:Global Delivery, Service Delivery Group Budget/Revenue Responsibility:Yes Team Size:100+ indirect reportsPosition Summary TheSenior Service Delivery Manageris a senior leadership role within theGlobal...
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Senior Service Delivery Manager
2 weeks ago
New Delhi, India Aptimized Full timeSenior Service Delivery Manager Location:Hyderabad, India Please note: Only local candidates will be considered for this role. Reports to:CTO Department:Global Delivery, Service Delivery Group Budget/Revenue Responsibility:Yes Team Size:100+ indirect reportsPosition Summary TheSenior Service Delivery Manageris a senior leadership role within theGlobal...
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Senior Service Delivery Manager
7 days ago
New Delhi, India Mastek Full timeSenior Delivery Lead / Offshore Account PartnerLocation: Chennai or BangaloreExperience: 15–20 yearsRole OverviewWe are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely,...
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Senior Service Delivery Manager
6 days ago
New Delhi, India Mastek Full timeSenior Delivery Lead / Offshore Account PartnerLocation: Chennai or BangaloreExperience: 15–20 yearsRole OverviewWe are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely,...
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Senior Service Delivery Manager
2 weeks ago
New Delhi, India Mastek Full timeSenior Delivery Lead / Offshore Account Partner Location:Chennai or Bangalore Experience:15–20 yearsRole Overview We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely,...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Mastek Full timeSenior Delivery Lead / Offshore Account Partner Location:Chennai or Bangalore Experience:15–20 yearsRole Overview We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely,...
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Senior Service Delivery Manager
4 weeks ago
New Delhi, India Apexon Full timeAbout Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core...
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Senior Service Delivery Manager
4 weeks ago
New Delhi, India 3i Infotech Ltd. Full timeA Service Delivery Manager for Infrastructure is responsible for ensuring the efficient, reliable, and secure operation of an organization's core IT infrastructure and services. The role combines strategic oversight, vendor and team management, technical leadership, and client relationship management to drive high-quality service delivery in infrastructure...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Marsh McLennan Full timeWe are seeking a talented individual to join our Core Technology Services Value Management office at MMC Tech .This role will be based in Gurgaon/ Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. What can You Expect : AValue Management office - Service Delivery Manageris responsible fortracking and...
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Senior Service Delivery Manager
2 weeks ago
New Delhi, India Marsh McLennan Full timeWe are seeking a talented individual to join our Core Technology Services Value Management office at MMC Tech .This role will be based in Gurgaon/ Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. What can You Expect : AValue Management office - Service Delivery Manageris responsible fortracking and...
