Current jobs related to Senior Service Delivery Manager - New Delhi - Mastek
-
Senior Service Delivery Manager
4 weeks ago
New Delhi, India Aptimized Full timeSenior Service Delivery Manager Location:Hyderabad, India Please note: Only local candidates will be considered for this role. Reports to:CTO Department:Global Delivery, Service Delivery Group Budget/Revenue Responsibility:Yes Team Size:100+ indirect reportsPosition Summary TheSenior Service Delivery Manageris a senior leadership role within theGlobal...
-
Senior Service Delivery Manager
3 weeks ago
New Delhi, India Mastek Full timeSenior Delivery Lead / Offshore Account PartnerLocation: Chennai or BangaloreExperience: 15–20 yearsRole OverviewWe are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely,...
-
Senior Service Delivery Manager
4 weeks ago
New Delhi, India Mastek Full timeSenior Delivery Lead / Offshore Account Partner Location:Chennai or Bangalore Experience:15–20 yearsRole Overview We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely,...
-
Senior Service Delivery Manager
3 weeks ago
New Delhi, India Marsh McLennan Full timeWe are seeking a talented individual to join our Core Technology Services Value Management office at MMC Tech .This role will be based in Gurgaon/ Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. What can You Expect : AValue Management office - Service Delivery Manageris responsible fortracking and...
-
Senior Service Delivery Manager
3 weeks ago
New Delhi, India Marsh McLennan Full timeWe are seeking a talented individual to join our Core Technology Services Value Management office at MMC Tech .This role will be based in Gurgaon/ Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. What can You Expect : AValue Management office - Service Delivery Manageris responsible fortracking and...
-
Senior Service Delivery Manager
4 weeks ago
New Delhi, India Marsh McLennan Full timeWe are seeking a talented individual to join our Core Technology Services Value Management office at MMC Tech .This role will be based in Gurgaon/ Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. What can You Expect : AValue Management office - Service Delivery Manageris responsible fortracking and...
-
Service Delivery Manager
4 weeks ago
New Delhi, India Publicis Sapient Full timeWe are looking for a seasoned Senior Service Managerfor Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients. You would have had proven success in building and leading technology teams for technology...
-
Service Delivery Manager
4 days ago
New Delhi, India Publicis Sapient Full timeWe are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients.You would have had proven success in building and leading technology teams for technology...
-
Service Delivery Manager
2 weeks ago
New Delhi, India Publicis Sapient Full timeWe are looking for a seasoned Service Managerfor Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients. You would have had proven success in building and leading technology teams for technology...
-
Service Delivery Manager
4 weeks ago
New Delhi, India ValueMomentum Full timeJob Title :Service Delivery Manager – Application Managed Services Primary skills:#Guidewire, #P&C Insurance, #PolicyCenter, #ClaimCenter, #AMS Location :Coimbatore Mode of work : Work from Office Experience : 8-10 YearsRequirements Required Skills & Experience Category Requirements Experience 8–10 years overall IT experience, with at least 5+ years...
Senior Service Delivery Manager
1 month ago
Senior Delivery Lead / Offshore Account Partner Location:Chennai or Bangalore Experience:15–20 yearsRole Overview We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client/account responsibilities. This role serves as the primary offshore liaison for client stakeholders—ensuring timely, high-quality delivery while also nurturing account growth. The position is intended to transition into a full-fledgedAccount Manager (AM)role as the account scales.Candidate Requirements 1. Senior PM + Strong Technical Background 15-20 years years of IT experience with solidproject/program managementexpertise. Strong technical foundation with exposure toarchitecture, solutioning, and platform understanding . Ability to engage deeply with technical teams and manage complex delivery environments independently. 2. Dual Responsibilities: Delivery + Account Management Demonstrated experience handling both: Delivery Management:end-to-end execution, stakeholder communication, quality & timeliness, issue resolution. Account Management:client engagement, opportunity mining, demand generation, relationship building. Willing and capable of growing into afull Account Managerrole over time. Strong understanding ofprocesses, culture, governance, compliance, and engagement models . 3. Financial Services / BFSI Experience Solid experience inFinancial Services / Bankingdelivery environments.Key Responsibilities Client & Account Management Act as the primary offshore point of contact for hiring managers and client stakeholders. Build, strengthen, and maintain strong client relationships through frequent engagement and onsite interactions. Anticipate client needs proactively and ensure seamless delivery and staffing support. Delivery Management Lead end-to-end delivery of profiles and technical resources aligned with client expectations. Handle escalations, client feedback, and drive continuous improvements in delivery processes. Collaborate with internal recruitment and delivery teams to meet demand forecasts and SLAs. Governance & Compliance Participate in governance forums, service reviews, and supplier meetings. Ensure compliance with internal and client-defined processes, reporting structures, and audit requirements. Demand Generation & Growth Identify new opportunities and contribute to account expansion. Generate additional offshore demand through consistent performance and client confidence. Support strategic account maturation in partnership with onshore and leadership teams.Required Skills & Experience 15-20 years of delivery management and client-facing experience in IT services or staffing. Strong communication, stakeholder management, coordination, and problem-solving abilities. Deep understanding ofIT hiring, resource management, and delivery operations . Experience managing offshore teams and scaling delivery capacity. Ability to travel within India for client engagements as needed.
