Operation manager

21 hours ago


New Delhi, India Quess Corp Limited Full time

Client looking for Ops ManagerLogistics *Experience in Marine claims management and processing(Demurrage, Cargo Shipping Industry, Import and Export Documentation, Port operations, Shipping/Marine Insurance) *Handle a team size of 75 to 100 associates *Should have managed teams in BPM environment managing clients *Responsible for end-to-end Service delivery and SLAs *Attend process level meetings i.e client facing. *Support Management with insights on the process/domain decisions. *Bachelor’s degree *Business Administration, Logistics, Maritime Studies, or related field.(Preferred) *A diploma or certification in Maritime Law or Chartering will be an added advantage *Experience of 10-12 years including BPM environment • Excellent Communication skills • Strong analytical & interpersonal skills Strong client/ stakeholder management skills • Transition & Transformation experience preferred • Experience in handling seamless operationsplease share cv to kavita.aparanji@qmail.quesscorp.com


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