Jira Administrator
1 month ago
Qualification :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Atlassian certifications (i.e., Jira Administrator, Jira Service Project Administrator) are a plus.
Experience :
- 3+ years of hands-on experience as a Jira Administrator in an enterprise environment.
- Strong experience with configuring Jira Software, Jira Service Management, and associated add-ons.
- Experience in administering both Jira Cloud and on-premise environments is a plus.
Technical Skills :
- Proficiency in Jira administration tasks such as managing workflows, permissions, schemes, and custom fields.
- Experience with scripting and automation tools within Jira (i.e., Groovy scripting, Jira Automation).
- Strong understanding of Agile methodologies (Scrum, Kanban) and ITSM practices.
- Knowledge of integrating Jira with other systems (Confluence, Bitbucket, GitHub, CI/CD tools).
- Basic knowledge of databases and querying Jira data (PostgreSQL, MySQL) is a plus.
Soft Skills :
- Excellent problem-solving and troubleshooting abilities.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Ability to train users and provide ongoing support.
- Analytical mindset and detail-oriented.
Preferred Skills :
- Familiarity with Confluence and its integration with Jira for documentation and collaboration.
- Knowledge of Atlassian ecosystem tools like Bitbucket, Trello, and Bamboo.
- Experience in migrating Jira instances or upgrading from Jira Server to Jira Cloud/Data Center
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