MLR Operations Associate

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

MLR Operations Associate

Core Duties and Responsibilities:

• Drives active engagement via Consultation experiences between the content originator/s and MLR Review and Approval teams, including relevant SMEs for Omnichannel campaigns, digital, IT, patient, and or compliance discussions and Agency alignment as required.
• Accountable for the continuous prioritization of content for MLR Review and Approval through effective partnership with the Omnichannel planning team / Brand team and MLR Review and Approval teams – cross brand as needed.
• Accountable and responsible for the publication of a transparent single source of truth on agreed priorities and review schedules, adapting as required through an agile methodology that complements the evolving business needs.
• Produces Veeva PromoMat reports for local demand forecasting and prioritization needs on a regular basis.
• Working closely with the Content Originators across the Omnichannel and Brand teams to establish a local project planning, providing a robust forecast of content demand for MLR Review and Approval.
• Partners with the Global Digital Experience Planners to ensure Multi Market Consults are held for the key strategic artefacts driving efficient Global to Local content creation.
• Acts as a digital champion and change agent in leading transformation in partnership with the IBEX and EUCAN Digital Experience Director and team.
• Provide asset submission guidance in line with approved marketing guidance.
• Enforce asset metadata standards (product, asset grouping, key dates, etc) for MLR approval efficiency.
• Aid MLR comment resolution support.
• Builds strong collaborative relationships with key stakeholder teams, especially editorial team, and partners aligned to the needs of MLR review and approval, Global to Local and Omnichannel ways or working.

Minimum Requirements:

• Bachelor's degree
• Experience with Pharmaceutical brand strategic and operational planning processes
• Competent Veeva PromoMat user
• Independent self-starter with demonstrated program management skillset
• Knowledge of the MLR (Medical, Legal, Regulatory) Planning in regards to the development and approval of promotional content that enable the delivery of multi-channel and omnichannel campaigns
• Understanding of processes related to Omni/digital content development, content strategy and MLR Review & Approval processes – claims formation and substantiation needs
• Demonstrated strong oral and written communications
• Ability to work in a matrix team environment
• Experience using project management software to plan, monitor and communicate project progress
• Demonstrated success in:
• program management of strategic and/or business critical initiatives
• leading cross-functional teams/ability to lead without authority
• leading and managing change across large stakeholder teams including, in some instances, external outsourced resource partners

Preferred Background:

• Project Management, SAFe Agile (Sprint/MVP focused) planning experience and/or certification
• Understanding of scientific and/or commercial marketplace respective to biopharmaceutical therapeutic area(s)

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.