Cognizant - Network Administrator - Avaya IPT
2 weeks ago
Description : Network Admin with IPT Cisco router, switch, Cisco Prime, HP Switch, Dell Switch, F5 and ACE load balancer, Riverbed, Juniper Router and Switch and Radware Link Loadbalancer/ Server Loadbalancer + Avaya IPTTechnology : - Cisco router, switch, Cisco Prime, HP Switch, Dell Switch, F5 and ACE load balancer, Riverbed, Juniper Router and Switch and Radware Link Loadbalancer/ Server Loadbalancer.Job Description : - Must have hands on experience on Cisco Routing and switching technologies and on HP switching technologies, F5 and ACE load balancer.- Added advantage if got experience on any of the below technologies also : - Riverbed, Juniper Router and Switch, Radware LL and SL.- Experience and working as support / administrative role. Vendor management skill, Good written and analytical skills. Good communication skills- At a minimum CCNP/JNCIA certification recommended- Having work experience for shared services is highly preferred- Expert knowledge on following technologies : - WAN Technologies : - ISDN, Frame-relay, ATM, MPLS, T1, E1, CSU/DSU - LAN Technologies : - EIGRP, OSPF, BGP, PBR, Vlans, VTP, STP, RSTP, PVST, HSRP - Security Technologies : - Access-list, High-availability set up, Site to Site VPN, Remote VPN, SSL VPN, Policy based VPN, Route based VPN, IPS Administration, Signature tuning. - Product specific Knowledge : - Work experience on Cisco Nexus 1000v, 2000, 5000, 7000,Roles & Responsibilities : - Provides technical support to partners and/or customers for Cisco technologies, Juniper, Check Point and/or solutions.- Typically be responsible for resolving moderately to highly complex technical problems, depending on the customers' need.- Shares his/her knowledge with other people in writing technical documents and enlarge the knowledge database.- Provides internal and/or external technical presentations (cross-training).- Should have ability to handle escalations effectively and able to communicate well in a critical situation- Works closely with colleagues to achieve common goals.- Strives to technical excellence and expertise.Avaya IPT :- Support and Troubleshooting skills on Avaya s87xx media servers, Recording Solutions (Nice or Verint),- Call Management System (CMS), AES (CTI server),- Hands-on working experience and troubleshooting knowledge on SIP technology (Avaya SM/ SBC/AMS/EMS) & Modular messaging / IVR / VOIP Setup- Hands-on working experience on Voice Solution designing and implementation- Responsible for voice HW/SW Installation, maintenance, Logistics support, Co-ordination with respective vendors, Log- Generation, firmware up gradation and patch management.- Responsible Troubleshoot alarms and errors.- Participation in Client Technical troubleshooting calls.- Responsible Backup of Various Voice devices like CMS, ACD, Intuty Audix & recording servers.- Responsible for Customization/programming of Hunt groups, VDNs, Vectors ASAI links and other configurable components.- Call flow and documentation- Responsible for analyzing usage (License, Link, capacity) and providing appropriate recommendation to management.- Responsible for Coordination with various Internal teams and External Vendors to meet business Uptime.- Responsible for monitoring& troubleshooting of ASAI links linked to adjuncts CTI/PG Servers /T Servers / ICM Integration / ECHI /IEX . etc. (ref:hirist.tech)
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