Infra Support Lead, VP

Description

The infra support lead provides the guidance around current technology stack and builds modernization strategy to support changing customer needs and aspired to build the stack for robust performance, stability and increased compliance.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above

Your key responsibilities

Delivers an outcome of infrastructure readiness for the database, application migration, upgrade etc. Infrastructure program high level scope, planning and execution of resources from Infrastructure side. Mitigate the risk for production stability and plan all Infrastructure changes accordingly. Provides governance and oversight of all Infrastructure Readiness projects and activities. Uses system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions. Writes service documentation based on operational requirements to help L2/L3 teams. Validate operational readiness to include, but not limited to, requirements, design, event engineering, testing, documentation, training, tools, change management, service level agreements (SLAs), service assurance policies & procedures, escalation procedures, and disaster recovery & business continuity. Lead the infrastructure implementation programs including major and regular patching and upgrade initiatives to drive latest technology stack and platform health. Ensure customer requests are completed in its entirety to include end-to-end testing to resolution. Leads the delivery of technology platforms and the associated requirements of networks, infrastructure and security. Works with cross-functional teams as an infrastructure SME and suggest the best practices around database, application, networks cloud, automation etc. Leads the proactive monitoring agenda for all infrastructure services and make sure it is aligned with org strategy and vison. A cloud preacher and practitioner who can work closely as part of digital transformation program.

Your skills and experience

Technical Skills

Pentaho/ETL tool deployment along with load balancing mechanism to support parallel execution of ETL jobs. Strong knowledge of SQL/Pl-SQL/T-Sql Oracle Database administration (DBA) Data Warehousing/Data Lake/ Data Lakehouse concepts. Monitoring tools -Grafana, Netcool, Geneos, etc. Replication tools – SnowMirror, Oracle Golden Gate etc. Oracle RAC, ASM, OEM Grid control etc. Cloud – Public, Private, Hybrid (GCP, AWS, FABRIC etc.) Security protocols TLS/SSL/HTTPS Security certificates – PKI, CACERTS etc. Scripting language – (shell, PowerShell) Job scheduling tools – (JOC, Control-M etc.) Backup-Recovery/High availability implementations in Oracle.

Experience

Experience in building migration strategies. Experience in Pentaho cluster setup using carte service. Hands on database administration experience specially on Oracle. Experience in monitoring setup and auto healing mechanism. Proven ability to troubleshoot and resolve database and server level performance issues. Application/database cloning experience is advantageous. Experience setting up Apache Tomcat or any other webserver technology. Experience setting up VHS/Cloud VM servers on Linux/Windows Experience in FGAC (Fine grain access control) or similar mechanism. Experience on Oracle HA using RAC and dataguard. Experience in handling DR exercise at database and server level. Good experience in automation using Ansible or similar is must. Experience working in a controlled environment is a plus.

Soft Skills

Leadership: Ability to mentor a team and establishing SLA/Processes. Ability to translate complex technical problems in simple language. Experience handling a technical team and maintaining work ethics. Be adaptable to the changes which come as part of day to day work.

How we’ll support you

Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

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