Systems Engineering Specialist Advisor

3 weeks ago

Noida, India NTT Full time
JOB DESCRIPTION

We are currently seeking a Intune/SCCM Administrator to join our team in Noida, Uttar Pradesh, India.

We are seeking a highly skilled Senior SCCM/Intune Administrator to provide advanced technical expertise and 24/7 support for enterprise infrastructure environments. This role is responsible for ensuring high availability of services, handling complex incidents, and delivering configuration management solutions for key accounts.

Key Responsibilities

Provide 24/7 support for server downtime, incidents, and requests related to SCCM infrastructure, Microsoft Azure, and Intune co-management/Autopilot. Demonstrate advanced knowledge of SCCM infrastructure including primary site servers, secondary site servers, distribution points, Cloud Management Gateway, and co-management integrations. Apply expert-level knowledge of Microsoft Endpoint Manager (Configuration Manager and Intune). Collaborate with customer stakeholders and account-based teams to deliver on projects and initiatives.

Screen clipping taken: 8/26/ :46 AM

Perform complex troubleshooting across server-side and client-side issues, including Windows server/client and networking. Provide 3rd-level technical support, serving as the single point of escalation for all critical technical issues (Sev 1/2). Deliver configuration management services to account-focused and leveraged accounts. Ensure deep expertise in inventory management, software distribution, and patch management through Configuration Manager and Intune. Manage infrastructure using SCCM and co-management, with strong understanding of Windows 10 imaging technologies and various imaging engines. Develop and maintain custom deployment scripts (PowerShell, VBS, Batch) to enhance automation and efficiency. Manage and administer package servers, task servers, and related infrastructure concepts. Demonstrate resilience in troubleshooting by creating custom scripts to gather inventory and address client issues. Lead testing and release management of applications and patches through SCCM. Utilize the SCCM Client Management Suite across all levels. Generate custom SQL reports to support operational and management requirements.

Qualifications

10+ years of relevant experience or an equivalent combination of education and practical work experience. Proven expertise in scripting technologies (PowerShell, Batch, VBS) and custom automation. Strong knowledge of Windows Server administration, including Active Directory, domain management, and policy administration. In-depth understanding of configuration management principles and best practices, with ability to define, manage, and control configurations effectively. Advanced technical expertise in SCCM, Intune, and Azure integration. Demonstrated ability to troubleshoot and resolve complex infrastructure, networking, and application deployment issues. Strong communication skills with ability to interface effectively with customers, stakeholders, and cross-functional teams.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at 

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