Systems Engineering Specialist Advisor

NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Systems Engineering Specialist Advisor to join our team in Noida Uttar Pradesh IN-UP India IN Assists clients and internal teams with planning configuration optimization operations and ongoing maintenance of the Microsoft Endpoint Manager Configuration Manager and Intune Infrastructure Provides operational input and requirements to the day-to-day operations and works with the client vendors and internal teams to establish new operational capabilities for the existing MECM infrastructure Assists clients and internal teams with expertise on MECM OS Image build and maintenance including Dynamic Driver injection Patch Management Application Packaging Image customization through custom prompts Assists clients and internal teams with expertise on Intune Autopilot configuration including enrollment configuration profiles dynamic groups tags application assignments conditional access policies Identify analyze and resolve system problems with both short-term workarounds and long-term solutions Involved in end- to-end Project Management process for projects related to Endpoint Management and related technologies Responsible for following Service Management processes for any issues related to the Engineered Solution Acting as Third Level Escalation Support to NTT Data Technical Support Teams Responsible for implementing OEM Driver Management and Integration solutions Responsible for developing custom OS images as per the client s requirement Assists clients and internal teams with OS Image and provisioning options in a virtualized environment HyperV VMWare Generate regular reports on device compliance status and security posture to maintain transparency and address any compliance issues promptly Develop and implement protocols to monitor and maintain device compliance with organizational standards and regulations Provide training sessions and support materials to educate colleagues and end-users on MECM Intune functionalities and best practices for device management Identify and implement opportunities for process enhancement and efficiency gains within the MECM Intune environment Collaborate with cross-functional teams to configure policies and customize Office 365 applications and services according to organizational needs including SharePoint Online Teams and Exchange Online optimizing user experience and productivity Leverage DEX platform tools 1E Tachyon Nexthink to expand endpoint management ability Leverage alternative content distribution tools 1E Nomad to work with network bandwidth limitations Communicate effectively in oral and written form with a variety of individuals work well within small and large team environments Participate in Sev 1 and Sev 2 incidents and assist with troubleshooting and developing remediation for endpoint-related issues Participate in oncall rotation and respond to afterhours calls for Sev 1 2 incidents as needed Qualifications 8 years of relevant experience or equivalent combination of education and work experience Demonstrates very good understanding of current scripting technologies and batch commands Demonstrates very good knowledge of windows server administration to include AD domains policies etc Demonstrates very good knowledge of windows endpoint troubleshooting including aspects related to encryption application compatibility In-depth knowledge of configuration management principles and best practices In-depth knowledge of Microsoft Endpoint Manager Config Manager and Intune Microsoft ITIL certification is an advantage Work experience with DEX platform tools 1E Tachyon Nexthink About NTT DATANTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us atNTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click