Product Manager

2 weeks ago

Chennai Metropolitan Area, India Sulekha Full time

About ProManage:


ProManage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise and small business clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others.


Pro-Manage is an award-winning SaaS platform, recognized by Business World, Indian Business Council, Retail Association of India and e4m. ProManage is also the only platform in its category, listed on G2 witha 4.5/5.0 rating. ProManage has also attracted highly regarded brands as its clients: Bata, Tata Power, Dominos, Cafe Coffee Day, Muthoot Finance, Shriram Finance, Sterling Resorts, Dr. Batra's, Rainbow Children's Hospital, Ujjivan Small Finance Bank, Mahindra Finance, Apollo Pharmacy, Titan,DHL andmore.


ProManage is developed using advanced technologies, design thinking, continuous discovery, agiledevelopment and product management methodologies. The crossfunctional ProManage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retaintargeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through an AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to localserviceSMBs every day in 40 cities.


Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years.


Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).


Position Overview: ProManage is seeking a dynamic and innovative Product Manager to drive the development of AI-driven products from the ground up, designed to optimize enterprise prospect funnels by integrating seamlessly with existing tech stacks and communication channels. This role requires a product leader with a strategic mindset, technical acumen, and business insight to deliver best-in-class solutions that provide actionable insights and elevate the user experience.


Key Responsibilities:


1. Product Development (0-1):


a. Lead the end-to-end product lifecycle from ideation through launch and beyond, building products from the ground up.


b. Collaborate closely with Data Science and AI/Engineering teams to define and implement innovative AI-driven solutions that address customer pain points and enhance enterprise workflows.


2. Cross-Functional Collaboration:


a. Partner with Customer Success, Marketing, and Sales teams to understand market needs, improve user experience, and ensure alignment with go-to-market strategies.


b. Gather and prioritize product requirements by leveraging customer feedback, industry trends, and competitive intelligence.


3. Strategic Product Management:


a. Conduct in-depth market research to identify emerging trends, understand competitor landscape, and evaluate new technology announcements to leverage the best solutions.


b. Apply structured frameworks and methodologies to capture customer pain points, validate hypotheses, and drive product vision and roadmap.


4. Business & Revenue Enablement:


a. Develop and execute pricing strategies and business plans that align with company objectives and drive revenue growth.


b. Create Product Requirement Documents (PRDs), manage product backlogs, and translate strategic objectives into actionable product features.


5. Innovation and Continuous Learning:


a. Stay abreast of technological advancements, especially in AI and machine learning, to incorporate cutting-edge features and maintain product competitiveness.


b. Continuously seek out feedback, iterate on product offerings, and adapt to the fast-paced nature of enterprise tech and AI-driven solutions.


Qualifications:


  • Bachelor’s degree in Business, Computer Science, or a related field; MBA or similar advanced degree is a plus.
  • 4-6 years of experience as a Product Manager in a software or tech-driven business environment. Proven experience in creating, launching, and scaling products, preferably with exposure to AI or data science.
  • Strong analytical skills with a history of using data to inform product decisions.
  • Exceptional communication skills with the ability to clearly convey complex concepts to both technical and non-technical stakeholders.
  • Demonstrated experience in developing pricing strategies, business plans, and writing PRDs.


Desired Traits:


  • Creative, business-savvy, and adaptable with a street-smart approach to problem-solving.
  • Deep understanding of product management methodologies and frameworks.
  • Proven ability to balance customer needs with business objectives, fostering an impeccable user experience

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