Current jobs related to Production Support Engineer - Gurugram - IntraEdge
-
Product Support Specialist
2 weeks ago
Gurugram, India Career Stone Consultant Full timePLEASE READ THE JD BEFORE APPLYING. - THIS IS NOT IT SUPPORT. Business Line Global Service Department/Sub Department Product Life Cycle Purpose of this position Global Product Support (Level 3) supports Regional Tech Support (Level 2) from COMPANY in solving technical queries for the CTCS product portfolio. He/she processes from L2 Support routed,...
-
Product Support Specialist
3 weeks ago
Gurugram, India Career Stone Consultant Full timePLEASE READ THE JD BEFORE APPLYING. - THIS IS NOT IT SUPPORT.Business LineGlobal ServiceDepartment/Sub DepartmentProduct Life CyclePurpose of this positionGlobal Product Support (Level 3) supports Regional Tech Support (Level 2) from COMPANY in solving technical queries for the CTCS product portfolio. He/she processes from L2 Support routed, functionally...
-
Product Support Specialist
3 weeks ago
Gurugram, India Career Stone Consultant Full timePLEASE READ THE JD BEFORE APPLYING. - THIS IS NOT IT SUPPORT.Business LineGlobal ServiceDepartment/Sub DepartmentProduct Life CyclePurpose of this positionGlobal Product Support (Level 3) supports Regional Tech Support (Level 2) from COMPANY in solving technical queries for the CTCS product portfolio. He/she processes from L2 Support routed, functionally...
-
Leena AI
3 months ago
Gurugram, India Leena AI Full timeAbout Us :We are a leading SaaS company specialising in creating virtual assistants for enterprise organisations. Our solutions integrate with various client-side systems such as HRMS, IT directories (Active Directory), and more. We are looking for a Product Support Agent with a technical background to join our team and provide exceptional support to our ...
-
Production Engineer
2 months ago
Gurugram, India KIABI Full timeProduction Engineer Full-time Type of mission: FULL-TIME / PERMANENT Company Description Established in 1978 in the North of France, KIABI revolutionised off-the-peg fashion with the introduction of low-cost fashion for the whole family, a concept which had never been seen before. With a network of over 505 shops across the world, KIABI boasts a...
-
Support Engineer
6 months ago
Gurugram, India Ericsson Full timeDescription Join our Team About this opportunity The support engineer is a member of a team with high skills in supporting customers, 1st line engineers and 3rd part in advanced troubleshooting, fault isolation and remediation, to secure availability and fast resolution of the OSS/BSS product. What you will do Purpose We are here to solve...
-
Product Support Specialist
7 days ago
Gurugram, India Karnival Full timeWho are we?Karnival is a customer marketing platform that elevates and leverages current customers' experiences to improve retention and growth. In the last four years, we have built a unified platform that seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews,...
-
Product Support Specialist
1 week ago
Gurugram, India Karnival Full timeWho are we? Karnival is a customer marketing platform that elevates and leverages current customers' experiences to improve retention and growth. In the last four years, we have built a unified platform that seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews,...
-
Production Support
6 months ago
Gurugram, Haryana, India Virtusa Full timeProduction Support Hands on experience supporting the following technologies: UNIX shell scripting LINUX preferred Database concepts preferably Oracle & SQL scripting, troubleshooting DB related issues Experience working with enterprise messaging products preferably MQ Series, Kafka Experience using Scheduling tools preferably Control M. Nice to have Basic...
-
Leena AI
3 weeks ago
Gurgaon/Gurugram, India Leena AI Full timeAbout Us : We are a leading SaaS company specialising in creating virtual assistants for enterprise organisations. Our solutions integrate with various client-side systems such as HRMS, IT directories (Active Directory), and more. We are looking for a Product Support Agent with a technical background to join our team and provide exceptional support to our ...
-
Sales Enablement- Product Support Coordinator
6 months ago
Gurugram, Haryana, India Ingersoll Rand Full timeResponsibilities will include support Europe region, pricing analysis, and sales programs management. This position will ensure that all the Whole goods & Aftermarket strategies and programs are in alignment with Sales, Product Management, Engineering and Operations. **Responsibilities**: - Assist with managing product lifecycle of current product...
-
Senior Engineer
1 month ago
Gurugram, India Salesforce Full timeAll Jobs Back To All Jobs Senior Engineer - Software Support Full Time Job Code: G-66856 Gurgaon, Haryana, India 1 position Required Experience 1 - 2 Years Skills LINUX, GRAFANA, INFLUX DB + 3 more Senior Engineer - Software Support The Senior Software Support Engineer is responsible for providing technical assistance and support...
-
Production Support
6 months ago
Gurugram, Haryana, India Evalueserve Full time**Elevate Your Impact Through Innovation and Learning** **About Data Analytics (DA)** Data Analytics is one of the highest growth practices within Evalueserve, providing you rewarding career opportunities. Established in 2014, the global DA team extends beyond 1000+ (and growing) data science professionals across data engineering, business intelligence,...
-
Production Support Executive
6 months ago
Gurugram, Haryana, India INK IT SOLUTIONS Full timeHi All, We're Looking for **Loan Origination System (LOS) Production** Support Consultant for Gurgaon location with minimum 4+ yrs Experience of supporting LOS journey of secured business. Domain understanding. Basic understanding of sales, credit and operations functioning. Understanding Application support (production/pre-prod and UAT) instances Basic...
-
Network Support Engineer
3 months ago
gurugram, India Jobstronaut Full timeThe client is looking to hire a Network Support Engineer for their team at Gurgaon.Shift Timings : US ShiftsClient is looking to build our UI/UX Technical Support team with highly motivated individuals who are passionate about smart home and enterprise networking technology. In this role, you will become a product expert in order to provide our global user...
-
Network Support Engineer
5 months ago
Gurugram, India Jobstronaut Full timeThe client is looking to hire a Network Support Engineer for their team at Gurgaon.Shift Timings : US ShiftsClient is looking to build our UI/UX Technical Support team with highly motivated individuals who are passionate about smart home and enterprise networking technology. In this role, you will become a product expert in order to provide our global user...
-
Network Support Engineer
5 months ago
Gurugram, India Jobstronaut Full timeThe client is looking to hire a Network Support Engineer for their team at Gurgaon.Shift Timings : US ShiftsClient is looking to build our UI/UX Technical Support team with highly motivated individuals who are passionate about smart home and enterprise networking technology. In this role, you will become a product expert in order to provide our global user...
-
Network Support Engineer
5 months ago
Gurugram, India Jobstronaut Full timeThe client is looking to hire a Network Support Engineer for their team at Gurgaon. Shift Timings : US Shifts Client is looking to build our UI/UX Technical Support team with highly motivated individuals who are passionate about smart home and enterprise networking technology. In this role, you will become a product expert in order to provide our global...
-
Support Engineer
6 months ago
Gurugram, India Ericsson Full timeDescription About this opportunity! The Support Engineer is working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of...
-
gurugram, India Career Stone Consultant Full timePLEASE READ THE JD BEFORE APPLYING. - THIS IS NOT IT SUPPORT. Business Line Global Service Department/Sub Department Product Life Cycle Purpose of this position Global Product Support (Level 3) supports Regional Tech Support (Level 2) from COMPANY in solving technical queries for the CTCS product portfolio. He/she processes from L2 Support routed,...
Production Support Engineer
1 month ago
- 5+ years of hands-on Infrastructure Operations experience in a DevOps environment
- Experience with automation platforms such as Ansible
- Experience with cloud hosting environments such as IaaS, PaaS and SaaS.
- Managing and running SQL databases queries
- Excellent troubleshooting
- hands on in Critical concepts of DevOps and Agile principles
- Familiar with Agile or other rapid application development methods
- Experience with support model, SDLC and Change management
- Experience with ServiceNow is a plus
- exp in CICD
Responsibilities:
- Function as an active member of an 24x7 operations support team
- Remote Support Software Support - assist end users with issues, work with partners to gain access to testing environment. Rep console installation and support.
- Maintain environments and troubleshoot issues
- Responsible for change management in conjunction with changes, enhancements and new functionality implementation
- Leads service restoration bridge calls for application and/or infrastructure outages, collaborating with vendor partners and other technology teams to resolve major outages.
- Provides root cause analysis on production issues and follows up with retrospectives
- Coordinate with development and infrastructure groups to communicate planned maintenance outages.
- Monitor application health leveraging enterprise observability tools
- Slack support channel monitoring and assistance
- Change calendar management
- Configuration management of kiosk devices
- Perform validations post Windows server patching
- Handle ad hoc requests for remote chat for support latency issues
- Certificate renewals and new certificate provisioning
- On call rotation; participate in off-hours support activities as needed
