Current jobs related to Network Support Engineer - Gurugram - Jobstronaut

  • Network Engineer

    3 weeks ago

    gurugram, India GLG Full time

    We are looking for a Network Engineer to be a part of the Global Network Engineering Team where you will help build and operate GLG’s network infrastructure. What You Will Do:Support of the company’s Global wired, wireless and Cloud infrastructure. Optimize stability, availability, reliability, and performance of networking infrastructure.Assist in...

  • Network Engineer

    3 weeks ago

    Gurugram, India GLG Full time

    We are looking for a Network Engineer to be a part of the Global Network Engineering Team where you will help build and operate GLG’s network infrastructure. What You Will Do: Support of the company’s Global wired, wireless and Cloud infrastructure. Optimize stability, availability, reliability, and performance of networking infrastructure. Assist in...

  • Network Engineer

    3 weeks ago

    Gurugram, India GLG Full time

    We are looking for a Network Engineer to be a part of the Global Network Engineering Team where you will help build and operate GLG’s network infrastructure. What You Will Do:Support of the company’s Global wired, wireless and Cloud infrastructure. Optimize stability, availability, reliability, and performance of networking infrastructure.Assist in...

  • Network Engineer

    3 weeks ago

    gurugram, India GLG Full time

    We are looking for a Network Engineer to be a part of the Global Network Engineering Team where you will help build and operate GLG’s network infrastructure. What You Will Do:Support of the company’s Global wired, wireless and Cloud infrastructure. Optimize stability, availability, reliability, and performance of networking infrastructure.Assist in...

  • Network Engineer

    3 weeks ago

    Gurugram, India GLG Full time

    We are looking for a Network Engineer to be a part of the Global Network Engineering Team where you will help build and operate GLG’s network infrastructure. What You Will Do:Support of the company’s Global wired, wireless and Cloud infrastructure. Optimize stability, availability, reliability, and performance of networking infrastructure.Assist in...

  • Senior Network Engineer

    3 weeks ago

    gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Senior Network Engineer

    3 weeks ago

    Gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Senior Network Engineer

    4 weeks ago

    gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Senior Network Engineer

    3 weeks ago

    gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Senior Network Engineer

    3 weeks ago

    Gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Senior Network Engineer

    3 weeks ago

    gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Senior Network Engineer

    4 weeks ago

    Gurugram, India Summit Consulting Services Full time

    The Staff Network Engineer will have broad expertise and unique knowledge, in the design and redesign of complex network infrastructures and associated systems. Triage and resolution of highly complex issues related to the network and understanding of the end to end functionality of those systems. With also having skills to contribute to the development of...

  • Network Engineer

    4 months ago

    Gurugram, India ScaleneWorks Full time

    Designation : Engineer – Network Experience : 3-5 years Education : Diploma/B.E in electronics and communication Location : Gurgoan ( Office location ) CTC – upto 6 Lakhs We are seeking a skilled Network Engineer to join our team, focusing on Railway signalling projects. The ideal candidate will have experience in designing, implementing, and maintaining...

  • Network Engineer

    2 months ago

    Gurugram, India Incedo Inc. Full time

    HIRING IMMIDATE JOINER NETWORK -ADMIN/SECURITY/ENGINEERGURGAON 5 DAYS WORK Immdiate Joiners Role DescriptionRole Description: As a Technical Lead - Network at Incedo, you will be responsible for managing and maintaining client network infrastructure. Your duties will include monitoring network performance, troubleshooting issues, managing security and access...

  • Network Engineer

    2 months ago

    gurugram, India Incedo Inc. Full time

    HIRING IMMIDATE JOINER NETWORK -ADMIN/SECURITY/ENGINEERGURGAON 5 DAYS WORK Immdiate Joiners Role DescriptionRole Description: As a Technical Lead - Network at Incedo, you will be responsible for managing and maintaining client network infrastructure. Your duties will include monitoring network performance, troubleshooting issues, managing security and access...

  • Network Engineer

    2 months ago

    Gurugram, India Incedo Inc. Full time

    HIRING IMMIDATE JOINER NETWORK -ADMIN/SECURITY/ENGINEERGURGAON 5 DAYS WORK Immdiate Joiners Role DescriptionRole Description: As a Technical Lead - Network at Incedo, you will be responsible for managing and maintaining client network infrastructure. Your duties will include monitoring network performance, troubleshooting issues, managing security and access...

  • Network Engineer

    2 months ago

    gurugram, India Incedo Inc. Full time

    HIRING IMMIDATE JOINER NETWORK -ADMIN/SECURITY/ENGINEER GURGAON 5 DAYS WORK Immdiate Joiners Role Description Role Description: As a Technical Lead - Network at Incedo, you will be responsible for managing and maintaining client network infrastructure. Your duties will include monitoring network performance, troubleshooting issues, managing security...

  • Network Engineer

    2 months ago

    gurugram, India Incedo Inc. Full time

    HIRING IMMIDATE JOINER NETWORK -ADMIN/SECURITY/ENGINEER GURGAON 5 DAYS WORK Immdiate Joiners Role Description Role Description: As a Technical Lead - Network at Incedo, you will be responsible for managing and maintaining client network infrastructure. Your duties will include monitoring network performance, troubleshooting issues, managing security...

  • Senior Network Engineer

    5 months ago

    Gurugram, India Ameriprise Financial Full time

    Description Responsibilities: The Sr Network Engineer support hardware/software/network technologies production environment in Assess, Implement, and Optimize the posture of their network connectivity and security environments to mitigate security risks (e.g., insider and external threats, intentional and accidental). Position is for an experienced...

  • Network Engineer Sr

    2 months ago

    Gurugram, India Valvoline Global Full time

    Why Valvoline Global Operations? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one of...

Network Support Engineer

4 months ago

Gurugram, India Jobstronaut Full time

The client is looking to hire a Network Support Engineer for their team at Gurgaon.


Shift Timings : US Shifts


Client is looking to build our UI/UX Technical Support team with highly motivated individuals who are passionate about smart home and enterprise networking technology. In this role, you will become a product expert in order to provide our global user base with the most comprehensive, efficient support possible. While many support teams focus on helping individual customers fix their problems, we prioritize using this information to improve the user experience for all customers.


You will be key to advancing this user-oriented approach to technical support. Not only will you resolve requests, but you will use the insights gained to provide product UI/UX improvements in order to reduce future request volumes.


To that end, you will regularly interact with product development teams and key stakeholders—

responsibilities often reserved for senior-level engineers.


Responsibilities:


Become a product expert in designated fields such as: Wireless Technologies, Routing & Switching, Security & VPNs, Security Cameras, VoIP Phones, and Door Access Systems. In addition to your onboarding training, you should be proactive in reading internal product documentation, incorporating feedback from advanced technical support engineers, and performing your own independent research on our technology.


• Be the first point of contact for our users, meeting each with a personalized action plan that not only resolves their issue, but provides a larger context of its origin and impact. We strive to ensure that each user leaves their support interaction with a deeper understanding of their own technology.

• Obtain all necessary background information and properly qualify the nature of each support interaction. In addition to informing advanced technical support engineers, this information is vital in creating product improvements that will prevent other such requests in the future.

• Prioritize requests based on the severity and brand liability of each UX dead-end.

• Respond to users efficiently and insightfully to reinforce our team’s mission to provide the best support possible. You are not just a technical agent; you are a brand advocate, entrusted to minimize friction and maximize the positive impact of each interaction. Every user should feel that they are being heard, that their time is valued, and that every effort is being made to resolve their issue. Technology is inherently unpredictable, but our exemplary level of care and service should always be consistent, as this reinforces the collective trust in our brand.

• Perform hands-on testing with provided homelab equipment to identify potential UX dead-ends, reproduce known ones, and use insights from each to propose areas of improvement.

• Stay up to date on the latest client's products and features, particularly those receiving a lot of attention and feedback on various social media platforms.



Knowledge and Experience:


• Written and verbal English fluency

• Familiarity with client products is preferred, though not required. We do expect, however, that you will proactively develop your knowledge on the job. It is an advantage to have prior knowledge of:

• IP addresses and DHCP

• Virtual Networks (VLANs)

• Domain Name Conversion (DNS)

• Power-over-Ethernet (PoE)

• Wireless communication, devices, and WiFi standards (e.g., WiFi 6)

• VPNs

• Good judgment and prioritization skills

• Flexibility to work nights and/or weekends

• Comfort working in a very dynamic, fast-paced environment

• The ability to simplify technical concepts for non-technical users


Education :


A Bachelor's Degree (or higher) in Engineering, Computer Science, Networking, or a related field, or equivalent technical experience