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Customer Support Executive

2 months ago

Jamnagar, India ExcelR Full time

Support services are provided via inbound and/or outbound calls.



Responsibilities :

- Communicate with our visitors/ customers via inbound calls to help find the details they are enquiring about and resolve the issues being faced.

- Thoroughly and efficiently gather customer information,

- Access the company's internal system and enter the customer information to send it to respective team members.



Job Requirements :

Graduate - Any degree of Any Streams

- 1 to 2 years of customer service (voice)

- Excellent verbal and written English communications skills

- Experience in Customer Service - voice.

- Flexible to work in Rotational Shifts and Rotational week off'