Solution Architect

2 weeks ago

Gurugram, India Hrizen techno services Full time

Key Responsibilities :- Translate business needs into clear and well-documented functional and non-functional requirements- Design scalable and comprehensive marketing automation solutions using MoEngage, including data models, segmentation strategies, workflows, personalization, and reporting mechanisms- Architect integrations between MoEngage and systems such as CRM, CDP, e-commerce platforms, analytics tools, and other marketing technologies using APIs and integration methods- Maintain up-to-date expertise in MoEngage features, APIs, and best practices and provide guidance to internal teams and clients- Provide technical leadership to implementation teams, ensuring adherence to architecture and best practices, while mentoring junior team members- Collaborate with sales teams during pre-sales by contributing technical expertise, proposals, and participating in client presentations- Design with a focus on performance, scalability, and reliability, identifying potential bottlenecks and ensuring platform readiness for large-scale data and campaigns- Create and maintain detailed technical documentation including solution architecture diagrams, integration specifications, and configuration guides, and contribute to internal knowledge bases- Act as an escalation point for complex technical issues during implementations and integrations, providing effective resolutions- Ensure all solutions comply with security and regulatory standardsRequired Qualifications :- Bachelors degree in Computer Science, Information Technology, or related field- 6 to 10 years of experience in solution architecture or marketing automation roles- Strong hands-on expertise with the MoEngage platform, including APIs, SDKs, and advanced configurations- Proven experience integrating MoEngage with CRM, CDP, e-commerce, and analytics systems- Proficiency in programming or scripting languages such as Python, JavaScript, or SQL- Solid understanding of marketing automation workflows, segmentation, personalization, and analytics- Experience in leading technical teams and client-facing solution design discussions- Strong problem-solving, analytical, and communication skillsPreferred Qualifications :- Experience with other marketing automation tools such as Braze, WebEngage, CleverTap, or Salesforce Marketing Cloud- Familiarity with cloud services like AWS, GCP, or Azure for hosting and integrations- Knowledge of data privacy regulations such as GDPR or CCPA- Experience in pre-sales solution consulting roles (ref:hirist.tech)

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