Front Office Assistant

2 weeks ago

Ahmedabad, India Snaphunt Full time

The Offer

  • Role involving team management opportunities

The Job

Responsibilites:


  • Greet and welcome visitors in a friendly and professional manner.
  • Answer, screen, and forward incoming phone calls, ensuring proper call management.
  • Assist with basic insurance-related tasks, such as documenting and tracking insurance policies and liaising with clients and insurance companies.
  • Handle day-to-day administrative tasks like scheduling appointments, maintaining files, and managing correspondence.
  • Ensure the reception area is clean, organized, and welcoming at all times.
  • Provide information to clients and visitors about the companys services, including insurance-related queries.
  • Coordinate and assist with insurance document preparation, follow-up on pending tasks, and ensure timely processing.
  • Support other administrative functions as required by the team.

The Profile

Requirements

  • Excellent communication skills, both written and verbal, with a strong command of English.
  • Basic knowledge of insurance processes (preferred but not mandatory).
  • Freshers or graduates are welcome to apply.
  • Ability to work efficiently and manage time effectively.
  • Proficient in MS Office (Word, Excel, Outlook).
  • Pleasant personality with a strong sense of professionalism and customer service.
  • Ability to multitask and handle different responsibilities simultaneously.
  • Must be proactive and show initiative in completing assigned tasks.

Preferred Skills:

  • Prior experience in a receptionist or customer service role is a plus.
  • Basic understanding of insurance terminology and policies (desirable).


Benefits

  • Career growth & learning opportunities
  • Team-building & fun work culture
  • Performance bonuses as per company policy

The Employer

Our client is seeking Front Office Assistant to join our team. You will be responsible for handling the front desk and also assisting with some insurance-related tasks. The ideal candidate should possess a good command of English, be organized, and have the ability to multitask effectively in a fast-paced environment. 

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