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Service Managament
4 weeks ago
Job Title: Service Management & SIAM Professional
Location: Hyderabad, India
Experience: 8 to 12 years
About the Job:
We are seeking a skilled Service Management & SIAM professional to join our team. The ideal candidate will have experience in setting up standards and processes that meet IT service priorities.
Key Responsibilities:
- Establish effective governance frameworks for efficient service delivery.
- Develop required controls and best practices by exploring OFIs.
- Implement quality assurance frameworks to ensure compliance.
- Audit internal controls and process compliance regularly.
Requirements:
- ITIL Intermediate Certification
- Strong understanding of service management functions (CSI, Incident, Problem, Change, Configuration, Release, Service Catalog Management, Service Level Management, KPIs, SLAs, etc.)
- Ability to work with various stakeholders (customers, service providers)
What We Offer:
A dynamic work environment with opportunities for growth and development.
We look for motivated professionals who can make a meaningful contribution to our organization.