Camunda Application Support Specialist

1 week ago


Pune, India Vodafone Full time

Who we are

About this Role

We are seeking a skilled Camunda Application Support Specialist to join our Technology_VOIS team in Pune. This role is ideal for individuals with over 4 years of experience in supporting Java Spring Boot applications and managing production incidents. The candidate will be responsible for ensuring application reliability, resolving issues, and enhancing operational excellence. Familiarity with AWS, Terraform, BPMN, and monitoring tools like Grafana and OTEL is essential. The role requires shift flexibility, including night shifts.

What you’ll do

Investigate and resolve incidents reported in Camunda-based applications. Ensure timely and accurate response to issues, maintaining SLA compliance. Monitor application health and proactively respond to system events. Collaborate with development teams during refinement sessions and UAT. Drive operational excellence through documentation and best practice implementation. Analyse system performance and suggest improvements. Maintain and enhance Standard Operating Procedures for support activities.

Who you are

Minimum 4 years of experience in application support for Java Spring Boot environments. Proficient in AWS cloud services and Terraform for infrastructure automation. Strong analytical and problem-solving capabilities. Comfortable working in rotational shifts, including nights. Experienced with debugging and monitoring tools (Grafana, OTEL). Understanding of BPMN and case management for process-related troubleshooting. Familiar with distributed logging, correlation IDs, and basic AWS security monitoring. Desirable: scripting skills (Bash, Python, Go), Unix familiarity, and exposure to log aggregation tools (Loki, ELK, Splunk).

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