Clinical Lead

Job Title : Clinical Lead (Max@Home)Location : MumbaiJOB PURPOSEThis role is responsible for overseeing and ensuring proper patient monitoring, particularly in high-need areas, to ensure high-quality care is consistently provided. This role involves the coordination of patient assessments, family counseling, incident reporting, quality assurance, team management, and continuous staff development. The Patient Care Coordinator plays a key role in ensuring optimal patient care outcomes through collaborative efforts with internal and external healthcare professionals and effective communication with family members.RESPONSIBILITIES1. Patient Monitoring & Care:- Oversee patient care, especially in high-need areas, ensuring proper patient monitoring. - Coordinate patient assessments by Advanced Team Leads (ATL) and In-House (INH) teams, ensuring quality care is delivered. - Facilitate stakeholder meetings and build strong relationships with internal and external doctors (within and outside the hospital). - Ensure readiness of new products from a clinical perspective (e.g., Dialysis at Home, Mother & Child services). - Conduct daily clinical team meetings, discussing goals of care with primary and treating doctors. - Perform home visits and out-of-hours (OOH) patient assessments, reviewing patient progress regularly. - Identify red flags and take immediate action to address safety concerns.2. Family Meetings & Counseling:- Organize and conduct family meetings to update family members on patient progress and care plans. - Provide counseling and guidance to family members regarding patient care and expected outcomes.3. Quality Assurance & Incident Reporting:- Maintain high standards of patient care and identify opportunities for quality improvement. - Document incidents, prepare detailed reports, and facilitate investigations for timely resolution. - Monitor patient care trends and report findings through data analysis and dashboards.4. Team Coordination & Meetings:- Lead and actively participate in daily team meetings, ensuring continuous communication on patient progress and care issues. - Engage in case reviews, implementing corrective measures to improve patient outcomes. - Facilitate regular coordination with doctors and care teams to align treatment plans and address concerns.5. Training & Development:- Organize and facilitate training sessions for nursing staff, including refresher courses and the New Hire Training Program (NITP). - Coordinate On-the-Job Training (OJT) for team leads (TL), assistant team leads (ATL), nursing supervisors, and nurse educators. - Ensure continuous upskilling for nursing staff and leadership with relevant training modules.6. Recruitment & Interviews:- Conduct interviews for nursing roles, including ATL, nurse educator, nursing supervisor, and related positions. - Assist in the recruitment process to ensure that staffing requirements are met.7. Palliative Care:- Develop, manage, and oversee palliative care projects, processes, and related training modules. - Coordinate dashboards to track the progress of palliative care patients.8. Root Cause Analysis (RCA) & Corrective Action Plans (CAPA):- Participate in Root Cause Analysis (RCA) for incidents affecting patient care and safety. - Support the development and implementation of Corrective Action Plans (CAPA) to address identified issues and improve care delivery.9.Data Management & Dashboards:- Collect, analyze, and present data on patient care quality, incident trends, and overall performance. - Develop and manage dashboards displaying key performance indicators related to patient care, training outcomes, and incident management.Qualifications : MBBSExperience : 5+ years of experienceInterested candidates may send their CVdeen.dayal@maxhealthcare.comRegardsDDeen#9718519555