Access Healthcare

3 days ago

Chennai, Tamil Nadu, India Access Healthcare Services Pvt Ltd Full time

Lead Director - Operations

Experience : 15-23 years

Location: Chennai

JOB SUMMARY:

The Lead Director will be responsible for overseeing all aspects of Healthcare Revenue Cycle Management (RCM) operations, ensuring operational efficiency, client satisfaction, and sustained business growth. This role requires strong leadership, strategic thinking, and expertise in managing large teams while fostering strong client Lead all facets of the Healthcare RCM operations business, ensuring seamless execution and continuous improvement

- Optimize operational processes with a focus on enhancing client satisfaction and building long-term client relationships

- Drive expansion initiatives and contribute to business development activities.

- Plan and manage workloads related to service management and projects, ensuring effective resource allocation

- Oversee communication protocols, escalations, risk assessments, and issue resolution

- Implement and drive continuous service improvements to enhance efficiency and effectiveness

- Strengthen and refine the organizational pyramid structure to optimize performance

- Balance customer demands while maintaining alignment with contractual service agreements

- Define and monitor Operational Level Agreements (OLAs) to ensure compliance with client Service Level Agreements (SLAs), meeting or exceeding expectations

- Review and analyze monthly reports, project performance, and progress, designing strategies to enhance outcomes

- Manage cost structures, budgeting, forecasting, and Profit & Loss (P&L) accountability

- Ensure high-quality standards and compliance with industry regulations

- Lead transition management efforts for operational changes and improvements

- Spearhead management initiatives to drive long-term operational excellence and organizational effectiveness

- Develop strategies for customer servicing and retention to ensure long-term engagement

- Maintain sustained margin growth year over year, ensuring financial stability

- Build consensus and commitment among teams to achieve the organizations vision

- Contribute to short- and long-term strategic planning as part of the management team

- Establish company-wide policies to foster a positive organizational culture and align with corporate vision

Job Experience in managing large teams of professionals

- Excellent communication skills and interpersonal skills

- Excellent delegation skills, negotiation skills and strong people management skills

Qualifications: Minimum 15 to 23 years of experience in Healthcare Revenue Cycle Management (RCM) operations

(ref:iimjobs.com)

  • Access Healthcare

    3 days ago

    Chennai, Tamil Nadu, India Access Healthcare Services Pvt Ltd Full time

    Senior Manager - FinanceExperience : 12-15 yearsLocation: ChennaiJOB SUMMARY:The Senior Manager - Financial Planning & Analysis (FP&A) will be responsible for overseeing financial reporting, budgeting, forecasting, and data analytics. This role will play a critical part in supporting leadership teams with accurate financial insights, ensuring data integrity,...

  • Access Healthcare

    3 days ago

    Chennai, Tamil Nadu, India Access Healthcare Services Pvt Ltd Full time

    Assistant Manager - FinanceExperience : 7-8 yearsLocation: ChennaiJOB SUMMARY:We are seeking a highly skilled and experienced Assistant Manager - Finance to oversee financial operations, ensure compliance, and drive efficiency in financial processes. The ideal candidate will be proactive, detail-oriented, and possess strong leadership capabilities to manage...

  • Client Partner

    4 weeks ago

    Chennai, Tamil Nadu, India Access Healthcare Full time

    Job DescriptionWe are seeking a diligent Client Partner - Medical Billing to accurately process medical claims transactions. This is a non-voice process role that requires strong attention to detail, good analytical skills, and the ability to maintain high productivity standards. The ideal candidate will be a proactive learner, understanding the impact of...

  • Healthcare Access Manager

    2 days ago

    Chennai, Tamil Nadu, India beBeeAccessControl Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Access Control SpecialistAbout the Role:The Access Control Specialist plays a critical role in managing access to various Electronic Medical Records (EMR) systems, billing platforms, and payer portals used by internal teams. This includes coordinating new account setups, password management, role assignments, and deactivations across multiple...

  • Access Cordinator

    3 weeks ago

    Chennai, Tamil Nadu, India Firstwave Technologies Private Limited Full time

    Job DescriptionShare cv at [Confidential Information]Job SummaryThe Access Coordinator is responsible for managing access across Electronic MedicalRecords (EMR) systems, billing platforms, and payer portals used by internal teams such asbilling, cash posting, eligibility, and other operational functions. This includes coordinating newaccount setups, password...

  • Senior Financial Analyst

    4 weeks ago

    Chennai, Tamil Nadu, India Access Healthcare Full time

    Job DescriptionWe are seeking a highly skilled Senior Financial Analyst specializing in General Ledger (GL) functions. The ideal candidate will be responsible for a wide range of month-end and year-end accounting activities, including preparing provisions, posting journals, and performing detailed reconciliations. This role is crucial for ensuring the...

  • Director - Business Training

    3 days ago

    Chennai, Tamil Nadu, India Access Healthcare Services Full time

    Job DescriptionJOB SUMMARYThe Director of the Business Training position is responsible for managing and supporting end-to-end training for one of the strategic business verticals of Access Healthcare Services.The Director will lead a 50+ member team of managers, process trainers and voice coaches spread across Chennai, Coimbatore, and Pune. The position is...

  • Healthcare Professional

    3 hours ago

    Chennai, Tamil Nadu, India beBeeHealthcare Full time ₹ 8,00,000 - ₹ 20,00,000

    Job Opportunity">As a dedicated healthcare professional, you will be part of our team delivering exceptional care and services to patients across various specialties and disciplines.Our organization is committed to providing comprehensive healthcare services with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and...

  • Healthcare Specialist

    4 days ago

    Chennai, Tamil Nadu, India beBeeMedical Full time ₹ 18,00,000 - ₹ 25,00,000

    **Job Opportunity:** Seeking a Part-Time Medical Consultant to join our network of sexual health clinics in India.This unique role presents an opportunity to work in a dynamic environment, providing high-quality care to patients with minimal supervision.The ideal candidate will possess excellent communication skills and be able to work independently. We...

  • HR Recruiter

    3 days ago

    Chennai, Tamil Nadu, India Access Healthcare Services Full time

    Job DescriptionWe are hiring HR Recruiters to join our recruitment team in Chennai. The role involves using various sourcing tools, conducting phone interviews, and building talent pipelines. Preference is given to candidates with Medical Coding hiring experience, and excellent communication skills are a must. This is an office-based role with a general...