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Dreamcast - Senior Project Manager - SaaS
2 months ago
Primary Responsibilities :
- Oversee technical projects for multiple clients, ensuring they are completed efficiently and meet client expectations.
- Engage in creating the product vision, planning roadmaps, and managing release cycles.
- Conduct defect triaging to prioritize and address issues.
- Analyze complex use cases using analytics platforms to enhance product usability and simplify user experiences.
- Assist in refining processes and developing scalable solutions for product management and development.
- Manage the product line from strategic planning to tactical activities throughout its lifecycle, including planning, development, go-live, and retirement phases.
- Conduct market research through various channels, including customer calls and visits, to specify market requirements for current and future products.
- Prepare, maintain, and promote the product roadmap, defining enhancements for short and long-term releases.
- Effectively communicate product solutions and offerings internally and externally.
- Ensure the completion and maintenance of all product deliverables and documentation, such as Product Requirements Documents (PRD) and Knowledge Bases.
- Stay updated with emerging IT and technology trends.
- Work collaboratively with engineers, UX designers, content writers, support, sales, and marketing teams to deliver solutions to customer problems.
Qualifications :
- Master's Degree in Computer Science, Information Technology, Business Management, Statistics, or a related field.
- At least 4 years of continuous work experience in a relevant field.
- Service-oriented with a collaborative mindset.
- Excellent communication skills for client-facing and internal interactions.
- Understanding of user experience and design principles.
- Proactive and quick-thinking, with strong organizational skills, attention to detail, and the ability to multi-task effectively
