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Solution Lead
3 months ago
Job Responsibilities:
Product Delivery & Techno-Functional Mindset:
• A track record of shipping high quality Enterprise or SaaS products
• Understanding of industry trends, market proposition, and competitive benchmark
• Experience in web/mobile applications and interfaces with modern UX/UI patterns
• A techno functional mindset that allows you to solution the problem technically and functionally • Experience in 3rd party integrations with understanding of technical concepts and architecture
• Get involved in the planning and analysis phase of the product lifecycle
• Advanced analytical, problem solving, research, and time management skills
Requirement Gathering & Documentation Skills:
• Evaluates requirements against existing business and system processes
• Creates models to identify, validate, document, and communicate business requirements and organize them into a comprehensive and understandable "to-be" state to ensure that the client understands both the requirements and the results of changes to the system(s)
• Create business requirement document (BRD)/ system specification documents (SSD), prototypes, workflow diagrams, use case diagrams, stories etc.
• Identify opportunities to improve existing business and system processes Ability to understand and articulate end-to-end scenarios technically and functionally
Stakeholder Management & Delivery Coordination:
• Partnering with stakeholders and subject matter experts to fully understand business needs to effectively gather and document business requirements
• Provides detailed walkthrough sessions to all Stakeholders (internal & external) for gathered requirements
• Assist Quality Management team to make sure deliverables are always at par with defined standards of the product.
• Assist all Stakeholders (internal & external) for seamless execution of User Acceptance testing phase and drive triage meetings for all logged issues
• Communicates technical issues to non-technical users/clients or controls all changes through a formalized change request process, assessing the impact of requirement changes, and updating requirements appropriately
• Works with Customer Support, Training and Documentation teams to confirm that documentation reflects how the software functions
Education & Experience:
• MBA with 5 years of industry experience from B School
• Bachelor’s degree in BTECH computer science or MCA or MBA in Finance.
• Prior experience in product company
Required Skills:
• Problem Solving and strong Decision Making
• Must have knowledge of Microsoft Excel.
• Outstanding communication and presentation skills
• Ability to architect and drive change
• Ability to lead in a global, matrix environment
• Degree in computer science or a similar field.
• Client management skills.