Client Services Manager
3 weeks ago
Job Title: Lead- Client Operations
Company: DViO Digital Pvt Ltd
Location: Bangalore
Job Type: Full-Time
About DViO Digital:
DViO Digital is a leading agency specializing in innovative digital marketing strategies. We are looking for a Lead Client Operations to manage client accounts, ensure seamless execution of campaigns, and drive client satisfaction.
Key Responsibilities:
- Serve as the primary liaison between clients and DViO, ensuring alignment on goals and deliverables.
- Oversee daily operations for client accounts, ensuring timely execution and quality.
- Collaborate with clients to understand their needs and translate them into actionable digital strategies.
- Advise clients on digital marketing trends and strategies.
- Manage client expectations, resolve issues, and ensure smooth operations.
- Monitor campaign performance and provide insights for optimization.
- Handle budgets, track costs, and ensure targets are met.
- Lead client meetings, present reports, and propose new strategies.
- Work with internal teams to ensure seamless delivery and collaboration.
Skills & Qualifications:
- 4+ years in managing client accounts, preferably in a digital agency.
- Strong communication and interpersonal skills.
- In-depth knowledge of digital marketing and social media strategies.
- Creative thinker with excellent presentation skills.
- Strong business acumen and budget management experience.
- Ability to lead and collaborate effectively with teams.
Why DViO Digital?
- Innovative work environment with diverse clients and exciting projects.
- Competitive salary and growth opportunities.
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