Sattva - Partnerships & Business Operations Consultant - Social Sector

About the job

Position: Fundraising and Business Operations Consultant

Level: Consultant

Location: Bangalore, New Delhi, Mumbai

About Sattva:

We Partner to deliver social impact at scale

Sattva Consulting is an Indian-origin, Global impact consulting firm and since 2009 we have been engaging with communities, businesses and government to deliver societal impact at scale.

We believe that Civil society, Business and Government all have a critical role to play in building an equitable and sustainable world, and we actively partner with all stakeholders to enable impact through our research & advisory services, knowledge platforms and collaborative initiatives.

Our teams are based in India, Singapore, Denmark and UK, but as a global organization our work has spanned 25 countries and 5 continents. For more information, please visit: www.sattva.co.in

About Non-Profit Advisory:

One core area of focus at Sattva is strengthening nonprofits and social enterprises. This team at Sattva acts as a growth partner to nonprofits and provides a comprehensive range of services and products, including :

- Organisation Strategy

- Fundraising Strategy

- Program Design and Implementation

- Organisation enablement

- Monitoring, Evaluation & Learning

- Culture & Change Management

- Organisational Structure & Governance

- Functional Goal Setting

- Leadership Coaching & Mentorship

- The team keeps evolving its support to nonprofits based on the changing needs on the ground and from communities across all sectors.

The Opportunity

Seeking a Consultant who will support the NA Advisory team's operations, governance and fundraising activities. Specifically, the Consultant will work on the following areas -

Ecosystem Engagement:

Positioning:

- Support the product team in developing strategies to position Sattva as a thought leader within the ecosystem.

- Coordinate with the marketing team to build and/or maintain Sattva IP / Product collaterals.

- Support with drafting of articles, blogs, and other written content aligned with market trends.

Convenings and Collaboration:

- Organize learning circles for fundraising and strategy leads / heads of existing and potential clients to share best practices and create opportunities for co-learning.

- Support other cross-functional activities, including India Partner Network collaborations or event collaborations.

Sattva IP:

- Develop IP focused on ecosystem best practices for organizational and fundraising strategies.

- Client and FundAssist Product Management

Lead Management:

- Manage incoming and outgoing communication, respond to client queries and ensure timely resolution.

Client Success:

- Ensure continuous client engagement through regular touchpoints, and ensure regular (monthly) feedback loops

- Share new product updates and features with clients

- Collect and maintain case studies and client testimonials

Knowledge Management:

- Monitoring effective knowledge management practices

- Support content managers in streamlining and governing knowledge repositories.

- Build use cases for knowledge management across various channels of content.

Research & Insights:

- Conduct comparative analysis with similar products or services in the market and synthesize insights to inform product positioning and improvements.

Business Governance:

- Support the Business Governance and Operations lead with coordination across various projects for timely updation of records and follow up on key documentation. 4-6 years sales operations or partnerships building experience, preferably with proven experience in project coordination, communication, and content creation

- Ideally, worked in a social impact or consulting environment.

Skills:

- Excellent written and verbal communication skills, with a strong ability to draft compelling content.

- Strong research and analytical skills, with the ability to synthesize insights effectively.

- Proficiency in managing and organizing information/data repositories.

- Ability to coordinate and collaborate effectively with cross-functional teams.

- Highly organized with strong attention to detail.

- Self-motivated and proactive, with the ability to manage multiple priorities passion for social impact and a commitment to Sattva's mission.

Adaptable and able to thrive in a dynamic, fast-paced environment.

Collaborative team player with a positive attitude.

Why Sattva?

It's not about us really- Because IMPACT is everybody's business.

Create Impact: Make an impact with the work you do and the solutions you design

Work Environment: Thrive in a diverse, inclusive, and collaborative environment

Learn & Grow: Challenge yourself to learn, grow, and deliver the best you can

Future Ready: Work on critical issues of today that will affect our collective tomorrow