
Ishan Technologies
1 week ago
Key Responsibilities:
Logistics Strategy & Planning:
- Develop and implement the overall logistics strategy for the company, aligning with business goals and customer expectations.
- Conduct market research and analyze industry trends to identify opportunities for process improvement and cost optimization.
- Design and implement efficient transportation routes and schedules to minimize delivery times and costs.
- Oversee the selection, evaluation, and management of logistics partners (couriers, freight forwarders).
Operations Management:
- Monitor and track all logistics operations, including order processing, inventory management, and delivery performance.
- Resolve any logistical issues or delays promptly and effectively.
- Manage and optimize warehouse operations, including inventory control, picking, packing, and shipping.
- Implement and monitor key performance indicators (KPIs) related to logistics performance (on-time delivery rates, delivery costs, customer satisfaction).
Technology & Systems:
- Implement and maintain a robust logistics management system (WMS) or utilize existing systems effectively.
- Integrate logistics systems with other relevant systems (order management, inventory management).
- Explore and implement new technologies to improve logistics efficiency (route optimization software, predictive analytics).
Team Management:
- Lead and mentor a team of logistics professionals (if applicable).
- Recruit, train, and develop logistics staff.
- Foster a positive and high-performing work environment.
Budget Management:
- Develop and manage the logistics budget, ensuring cost-effectiveness and profitability.
- Negotiate rates and contracts with logistics partners.
Customer Service:
- Ensure excellent customer service throughout the entire delivery process.
- Investigate and resolve customer complaints related to delivery issues.
- Build and maintain strong relationships with Ensure compliance with all relevant regulations and industry standards (safety regulations, customs regulations)
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