D2C & Brand Operations Lead

2 weeks ago

New Delhi, India Aava Alkaline Natural Mineral Water Full time

Job Description
Role: D2C & Brand Operations Lead
Location: Ahmedabad (Full-Time)
Salary: ₹60,000–₹80,000 per month
About Aava Water:
Aava is India’s leading premium natural mineral water brand, trusted for over 20 years and now expanding rapidly across Blinkit, Zepto, Instamart, Amazon, and our own D2C platform aavawater.com. We’re building the next chapter of Aava — a modern beverage and lifestyle brand powered by trust , quality , creativity, data, and digital innovation.
Key Responsibilities
Own and grow Aava’s D2C business across Blinkit, Zepto, Instamart, Amazon, and aavawater.com.
Manage listings, offers, visibility, and product launches for Aava’s expanding product range.
Oversee customer experience from ordering to delivery, feedback, and reordering.
Take full ownership of the customer care email and helpline — ensuring professional and prompt communication.
Plan and execute monthly content and digital campaigns using Meta, Google, influencer collaborations, and AI tools.
Coordinate activations, sampling drives, and on-ground events to promote Aava’s glass bottles and new beverages.
Work closely with operations, logistics, and creative teams for smooth execution.
Maintain performance dashboards and provide weekly growth and service updates.
Ideal Candidate
3–5 years of experience in digital marketing, D2C operations, or brand management.
Background in a digital agency, D2C brand, or startup preferred.
AI-savvy — hands-on with tools like ChatGPT, Midjourney, Canva, or Notion.
Strong understanding of customer experience, digital ads, and content planning.
Energetic, resourceful, and willing to get hands dirty.
Comfortable taking calls and resolving customer issues after hours when needed.
Flexible for weekend events and brand activations.
Thinks like an owner, not an employee — driven by results and responsibility.
Application Task (Mandatory)
Along with your CV, submit one AI-generated campaign idea:
Research about Aava's D2C channels and create a social media campaign to promote Aava’s Premium Glass Bottle Range — using AI tools .
Your submission should include:
1. Campaign name & concept
2. Tagline or key message
3. 2–3 post ideas (copy + visual direction)
4. Short note on how you used AI
We’re evaluating creativity, initiative, and clarity of thought
Why Join Aava
This isn’t just another marketing job.
You’ll run a brand end-to-end — from campaigns and customer care to operations and delivery — and see how every order, every conversation, and every bottle helps build one of India’s most premium beverage brands.
If that sounds more exciting than a 9-to-5, you already think like us.
Apply now with your CV and AI campaign submission on shiroy@aavawater.com

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