QMS Support Consultant

7 days ago

Alappuzha, India Themesoft Inc. Full time

Greetings from ThemesoftWe’re looking for QMS Support Consultants to join our dynamic team in Chennai. This role focuses on providing L2/L3 functional and technical support for enterprise Quality Management Systems (QMS), including TrackWise and Veeva Vault Quality, ensuring minimal disruption to critical Quality and Manufacturing operations.Location: Chennai, IndiaExperience: 6–10 YearsShift Requirement: Must be flexible to work in shiftsNotice Period: Immediate to 10 days joinersExpertise Skills: TrackWise, Veeva Vault Quality, Deviation, CAPA, Change Control, Audit Management.Key Responsibilities:Application Support: Handle L2/L3 support for QMS platforms (TrackWise, Veeva Vault Quality).Incident & Problem Management: Drive resolution of issues aligned with ITIL best practices.Troubleshooting: Dive into system logs, SQL queries, and interface issues to identify root causes.Configuration & Maintenance: Manage system settings, master data updates, patches, and health checks.Documentation: Maintain accurate records of issues, fixes, and configuration changes.Stakeholder Communication: Keep users, IT teams, and vendors informed with timely updates and resolutions.Interested candidates share updated resume with mythili@themesoft.com#QMS #TrackWise #VeevaVault #L2Support #ApplicationSupport #LifeSciencesIT #ChennaiJobs #PharmaJobs #ITJobsIndia #CAPA #DeviationManagement #QualitySystems #Hiring

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